Adaptable individual with a diverse background in customer service and care. Known for strong leadership and effective communication, contributing to improved client satisfaction and team collaboration.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Toppers Pizza Inc.
Fitchburg, WI
05.2026 - Current
Delivered products efficiently to customer locations, ensuring timely service and satisfaction.
Assisted with completion of in store tasks such as, making food, keeping supplies in stock, and cleaning procedures.
Communicated effectively with team members to coordinate deliveries and address customer inquiries.
Caretaker
Options In Community Living
Madison, WI
01.2025 - Current
Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
Collaborated with management and clients to create personalized care plans for clients' needs.
Developed and maintained trusting relationships with clients, fostering a supportive environment.
Bartender Shift Manager
Spinelli's Pizzeria Tempe
Tempe, AZ
05.2023 - 07.2024
Supervised bar operations, ensuring compliance with health and safety regulations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
General Manager
Jimmy John's
Tempe, AZ
10.2021 - 03.2023
Developed strategic plans to increase customer satisfaction and drive repeat business initiatives.
Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
Managed budget implementations, employee reviews, training, schedules, and hiring personnel.
Bakery Clerk
Metcalfe's Market
Madison, WI
09.2018 - 12.2019
Provided exceptional customer service, assisting customers with product selection and inquiries.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.