Jack Caravallo
Fine Fettle Dispensary
Salisbury,USA
9
years of professional experience
I’m a hard-working team-player that believes teamwork makes the dream work. I strive to create positive and calm environments in workplaces that are fast-paced and high volume. I value organization and efficiency and always find myself wanting to learn and improve myself.
Work History
Budtender
11 Months- Educated customers on product selections and usage for optimal experience.
- Provided exceptional customer service, fostering positive relationships with clientele.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Office Administrative Assistant
5 Years- Answered phones, scheduled appointments, and provided general office information to patients.
- Scanned, faxed, and managed records, which were then uploaded and organized in a database.
- Provided excellent service to patients through personable communication.
Lead Backstage Manager
6 Years 6 Months- Promoted a welcoming guest experience by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Communicated updates between dancers, studio directors, and staff as part of achieving production's creative vision.
- Assisted in event load-in and load-out.
Shift Lead / Front of House
1 Year 1 Month- Completed opening and closing duties to facilitate café operations.
- Prepared coffee, espresso, smoothies/smoothie bowls, and food running.
- Delegated tasks to employees and saw through and task completion.
- Uphold company standards and compliance requirements for day-to-day operations and cleanliness.
- Was responsible for training and on-boarding of new employees.
Shift Leader and Trainer
3 Years 3 Months- Prepared and served coffee, espresso drinks, blended smoothies, and teas.
- Greeted guests with pleasant smile and superior customer service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
Education
Bachelor of Arts - Dance
- English / Creative Writing
Skills
Team building
Training & Development
Multitasking
Relationship building
Guest experience
Supporting medical patients
Product knowledge expertise
Timeline
Budtender
Fine Fettle Dispensary
08.2025 - CurrentRead More
Office Administrative Assistant
North Shore Nurse Practitioners Associates
12.2020 - 12.2025Read More
Shift Lead / Front of House
The Green Room
08.2020 - 09.2021Read More
Lead Backstage Manager
Turn It Up Dance Challenge
01.2019 - 07.2025Read More
Shift Leader and Trainer
Groundswell Surf Café
05.2017 - 08.2020Read More
Suffolk University
from English / Creative Writing
Read More
Salem State University
Bachelor of Arts from Dance
Read More