Alex Jankovics
Carol Stream,IL
Summary
Political science student and knowledgeable cannabis advisor. Experienced in the processes of producing, preparing and selling cannabis and related products. Highly accurate, efficient and results-driven with solid communication and problem-solving skills. Upbeat, customer focused Sales Associate with many years of experience in retail environment. In-depth knowledge of Microsoft word, powerpoint, and excel coupled with leadership and problem solving abilities. Also a strong technical proficiency with work history as a meat slicer.
Overview
11
11
years of professional experience
Work History
Budtender
Zen Leaf
Saint Charles, Illinois
03.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided detailed information on marijuana strains and their effects to assist customers in making informed choices.
- Collaborated with diverse team to achieve shared goals and resolve product and service issues.
- Guided customers in selecting appropriate products based on their specific ailments and preferences.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Updated and expanded knowledge of cannabis strains, edibles, concentrates, and paraphernalia to enhance customer service.
- Stocked shelves with new inventory upon arrival to ensure product availability.
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Assisted in morning and night shift duties including morning inventory count and cleaning duties for closing.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Maintained a secure work environment by following safety protocols while handling cash or other valuables.
Catering Driver
Addantes Pizzeria and Catering
Wheaton, IL
03.2017 - Current
- Created connections with guests and clients to reinforce company reputation for service excellence.
- Maintained driver's log noting deliveries, payments and incidents.
- Collected payments, issued receipts and helped resolve problems with clients' orders.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Obtained signatures needed to complete and process paperwork.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Sold products on regular route and maintained detailed documentation of sales.
- Presented order bills and collected payments for deliveries.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Delivered catering orders for up to 200 guests to businesses, homes and community groups across the Chicago metropolitan area.
Meat Slicer
Augustinos Rock and Roll Deli and Grill
Carol Stream, IL
05.2015 - 08.2016
- Sliced, served and packaged specialty meats, salads and cheeses.
- Trained new employees on cleanliness, client engagement strategies, and various types of meat cuts.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved operations by working with team members and customers to find workable solutions.
- Cut, wrapped, weighed, and labeled orders for customers.
- Properly stored meat to decrease waste and increase product freshness span.
Education
Bachelor of Arts - Political Science
Loyola University of Chicago
Chicago, IL08-2020
Some College (No Degree) - Political Science
College of DuPage
Glen Ellyn, ILSkills
- Leadership
- Courteous and polite demeanor
- Relationship building
- Work ethic
- Time management skills
- Exceptional written and verbal communication skills
- Dependable and reliable
- Communication
- Team building
- Computer skills
- Problem resolution
- Customer service
- Creative
- Staff training
Timeline
Budtender
Zen Leaf
03.2022 - Current
Catering Driver
Addantes Pizzeria and Catering
03.2017 - Current
Meat Slicer
Augustinos Rock and Roll Deli and Grill
05.2015 - 08.2016
Bachelor of Arts - Political Science
Loyola University of Chicago
Some College (No Degree) - Political Science
College of DuPage