Jerrald Butts
Centralia,WA
Summary
Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.
Overview
12
12
years of professional experience
Work History
Budtender
420-Olympia
11.2024 - Current
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Taking orders from customers and or helping then find the right cannabis product to accurately serve the customers/ patient needs and issues
- Having a in-depth knowledge of terpenes and their effects to better help customers find the right terpene profile for them, and or help them get the right effect for their needs
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Maintaining an accurate and updated understanding of industry products and vendors, and the product's that they produce
- Know there growing practices, and what companies are working together to better help the customers understand what brands they might be interested in trying based of what they've had in the past and what they won't want to try
- We help maintain the inventory's understanding of what is out on the floor by getting sku number form the product and double checking with inventory, that the product is all out or if they need to grab more or put new stuff out
- That way the customers have all the available product to choose form
- Running a cash register and maintaining a accurate till and making sure customers are aware of the product they are purchasing, add points and or discounts to orders
- Checked guests' photo identification for validity and age requirements.
Lead Budtender
Nature Med Dispensary
05.2023 - 10.2024
- Front Reception: Checking IDs, Medical cards, updating/creating patient profiles, answering phones and answering customer questions
- Greeting customers and assisting them with the medical marijuana product(s) that best suits their needs
- Budtender and Marijuana Terpenes certified
- Restock products in the Floor and using back office
- Proficient in using Dutchie and Dutchie back office
- There to assist the supervisors and staff on the sales floor and to be able to take over when the supervisors and been taken off the sales floor
- Handled minor customer interactions, enabling the manager on duty to concentrate on additional responsibilities within the dispensary. as well as engaged with vendors upon their arrival to ensure smooth transactions and maintain strong relationships.
Patient Consultant
Sunrise Dispensary
03.2022 - 05.2023
- Front Reception: Checking IDs, Medical cards, updating/creating patient profiles, answering phones and answering customer questions
- Greeting customers and assisting them with the medical marijuana product(s) that best suits their needs
- Provided expert recommendations on cannabis products to patients, drawing on Budtender and Marijuana Terpenes certification.
- Earned nomination for Budtender of the Year through exceptional service and dedication, as acknowledged by Assistant General Manager and regional manager of the company
Front Desk Receptionist
Liberty Community Center
07.2021 - 03.2022
- Greet guests and members
- Answer phones, make appointments, make reservations, create memberships, etc
- Balance cash at the end of day
Swim Coach
Tsunami Competitive Swim Club
05.2021 - 03.2022
- Coached9-12 year olds
- Assisted Age GroupHead Coach
- Co-coached practices
- Assisted during swim meets
Online Personal Shopper
HyVee, Inc.
04.2020 - 07.2021
- Pull online orders and correct when needed prior to printing
- Shop orders, bag orders and get them ready for customer pickup or delivery
- Deliver orders to the customer location
- Assist in-store customers when needed
- Assisted manager with managerial tasks: Assigning orders, answering phones etc
Lifeguard / Swim Instructor
Liberty Community Center
03.2013 - 01.2020
- Make sure that the pool rules are being followed and enforced
- Stay alert at all times while on the pool deck
- Respond quickly to any situation that may occur
- Check chemical readings, add chemicals as needed
- Keep the pool deck clean at all times
- Handle guest relations: answering questions, helping quests etc
- Assisted with splash camp during the holidays
Assistant Coach Storm Swim Team
Liberty Community Center
06.2016 - 07.2019
- Assisted the Head Coach of the Storm Swim Team for4 consecutive summers
- Trained all ages in swim techniques
- Lead swim practices
- Assisted with Saturday swim meets
Education
Educaton - Special Education
Northwest Missouri State University
Maryville, MO05.2019
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Liberty High School
05.2017
Skills
- CPR Qualified
- Microsoft Office
- Retail sales
- Leadership
- Sales
- Organizational skills
- Cash register
- Guest relations
- Guest / Customer Services
- Good with animals
- Coaching
- Communication skills
- Cash Handling
- Stocking
- Work well with others/team
- Heavy lifting
- Customer service
- Front Desk
- Basic math
- Lessons
- Merchandising
- Childcare
- Lifeguard
- Teaching
- Front desk
- Cash handling
- Level1 CrossFit training certified
- Guest Relations Experience
- Pool Maintenance
- Supervising experience
- Inventory control
- Store Representative
- Swimming instructor
Timeline
Budtender
420-Olympia
11.2024 - Current
Lead Budtender
Nature Med Dispensary
05.2023 - 10.2024
Patient Consultant
Sunrise Dispensary
03.2022 - 05.2023
Front Desk Receptionist
Liberty Community Center
07.2021 - 03.2022
Swim Coach
Tsunami Competitive Swim Club
05.2021 - 03.2022
Online Personal Shopper
HyVee, Inc.
04.2020 - 07.2021
Assistant Coach Storm Swim Team
Liberty Community Center
06.2016 - 07.2019
Lifeguard / Swim Instructor
Liberty Community Center
03.2013 - 01.2020
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Liberty High School
Educaton - Special Education
Northwest Missouri State University
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