Jack Charles
Jamaica Plain,MA
Summary
Passionate filmmaker with extensive experience in customer service and freelance work.
Overview
2
2
years of professional experience
Work History
Theatre Staff
The Brattle Film Foundation
Cambridge, MA
01.2023 - Current
- Maintained a clean theater environment before, during, and after each performance.
- Trained new employees on proper use of theater equipment and safety protocols.
- Stocked concession stands with food items and beverages for sale.
- Controlled crowd flow into and out of the theater during intermission periods.
- Greeted customers and assisted them with ticket purchases.
- Assisted in setting up the theater for performances, including cleaning and organizing seating areas.
- Provided customer service to patrons by answering questions and resolving issues.
Operations Keyholder
Itoya Topdrawer Corp.
Boston, MA
05.2023 - 12.2023
- Assisted customers with product selection and resolving complaints.
- Replenished merchandise displays throughout the store as needed.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Verified accuracy of register tills at beginning and end of shift.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Ensured store was opened and closed in a timely manner according to company policies.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Education
Bachelor of Arts - Media Arts Production
Emerson College
Boston, MA05-2023
High School Diploma -
Boston Latin School
Boston, MA06-2019
Skills
- Directing experience
- Lighting Design
- Customer Service
- Media Communications
- Schedule Coordination
- Team Collaboration
- Adobe Systems Creative Cloud
- Google Suite Proficiency
- Web Content Creation
- Project Management
- Video Storytelling
- Color Correction
Timeline
Operations Keyholder
Itoya Topdrawer Corp.
05.2023 - 12.2023
Theatre Staff
The Brattle Film Foundation
01.2023 - Current
Bachelor of Arts - Media Arts Production
Emerson College
High School Diploma -
Boston Latin School
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