Sarah Woida
Richfield,MN
Summary
Professional theater staff member with strong experience in customer service and operational support. Adept at collaborating with team members to ensure smooth performances and efficient venue management. Skilled in ticketing, crowd control, and addressing patron needs. Known for reliability and adaptability in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Theatre Staff
B&B Theaters
2021 - Current
- Assisted in daily operations and customer service, ensuring smooth theater experiences.
- Operated ticketing systems to manage guest admissions efficiently.
- Collaborated with team members to maintain cleanliness and organization in common areas.
- Trained new staff on operational procedures and customer interaction protocols.
- Monitored inventory levels for concessions, facilitating timely restocking processes.
- Collaborated effectively with colleagues during high-pressure situations such as sold-out performances or emergency evacuations.
- Fostered positive relationships with patrons by actively engaging in friendly conversation and answering questions about upcoming events or performances.
- Promoted a positive work environment among fellow staff members through clear communication, teamwork, and mutual respect.
- Provided exceptional customer service by assisting patrons with accessibility needs or resolving any concerns promptly and professionally.
- Improved audience satisfaction with effective communication regarding show information, seating arrangements, and special accommodations.
- Maintained a clean and safe theater environment for patrons by diligently addressing any hazards or cleanliness issues.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Used POS system to enter orders, process payments and issue receipts.
Team Member
Noodles & Company
11.2020 - 05.2021
- Collaborated with team to ensure efficient product assembly and quality control processes.
- Operated machinery and tools safely, adhering to all safety protocols and guidelines.
- Assisted in training new team members on operational procedures and safety practices.
- Monitored inventory levels, ensuring timely restocking of supplies and materials.
- Delivered exceptional customer service through efficient order processing and food preparation.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Line Server
Cafe Zupas
10.2018 - 12.2019
- Delivered exceptional customer service by efficiently preparing and serving menu items.
- Maintained cleanliness and organization of workstations to ensure a safe dining environment.
- Collaborated with kitchen staff to facilitate timely meal preparation and service.
- Trained new employees on food safety standards and proper equipment usage.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Associate of Arts - Liberal Arts
Normandale Community College
Minneapolis, MN12-2025
High School Diploma -
Watershed Highschool
Richfield, MN06-2019
Skills
- Box office operations
- Directing experience
- Cash handling proficiency
- Customer service
- Teamwork and collaboration
- Attention to detail
- Training and mentoring
- Point-of-sale system
- Dependability and reliability
Accomplishments
Inducted to Phi Theta Kappa in Feb. 2022
Help organized events and table booths MNeurodivergent
Timeline
Team Member
Noodles & Company
11.2020 - 05.2021
Line Server
Cafe Zupas
10.2018 - 12.2019
Theatre Staff
B&B Theaters
2021 - Current
Associate of Arts - Liberal Arts
Normandale Community College
High School Diploma -
Watershed Highschool
Phi Theta Kappa
The scholarship award of Phi Theta Kappa demonstrates time management, problem solving skills, teamwork, and leadership abilities that can be transferable to any opportunity of employment.