Maria De Los Angeles Nuno
Orlando,FL
Summary
Dynamic professional with experience at Epic Theaters, excelling in box office operations and customer service. Proven ability to enhance patron satisfaction through effective problem-solving and teamwork. Skilled in managing ticket sales and training staff, contributing to a cohesive environment and operational efficiency. Committed to maintaining high standards in service and presentation.
Overview
2
2
years of professional experience
Work History
Epic Theater Staff
Epic Theaters
5901 Hazeltine National Orlando, Fl
04.2025 - Current
- Assisted in daily operations of theater, ensuring smooth customer service and efficient workflow.
- Managed ticket sales and guest inquiries, enhancing overall patron experience.
- Collaborated with team members to maintain cleanliness and organization throughout the theater.
- Operated projection equipment and sound systems during screenings, ensuring optimal audio-visual presentation.
- Trained new staff on operational procedures and customer service standards, promoting a cohesive team environment.
- Responded promptly to customer feedback, resolving issues to maintain high satisfaction levels.
- Monitored inventory of concessions and supplies, contributing to effective stock management practices.
- Supported promotional events by setting up displays and engaging with patrons to drive participation.
- Maintained a clean and safe theater environment for patrons by diligently addressing any hazards or cleanliness issues.
Cook
Zaxbys
7061 Narcoossee Rd Orlando, FL
08.2024 - 11.2024
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Operated kitchen equipment, including fryers, grills, and ovens, with proficiency.
Education
Bachelor of Science - Nursing
Florida Technical College
Orlando, FL09.2026
High School Diploma -
Acceleration East High School
2274 S Semoran Blvd Orlando, FL05.2025
Skills
- Box office operations
- Directing experience
- Cash handling proficiency
- Script analysis
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Organizational skills
- Active listening
Timeline
Epic Theater Staff
Epic Theaters
04.2025 - Current
Cook
Zaxbys
08.2024 - 11.2024
Bachelor of Science - Nursing
Florida Technical College
High School Diploma -
Acceleration East High School