Summary
Overview
Work History
Education
Skills
Timeline
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Jack Comsa

Beverly Hills,MI

Summary

Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Kuka Sushi to enhance guest satisfaction and streamline service operations. I worked my way up from bar back and bus boy to host, then finally server. My expertise in menu memorization and service prioritization, coupled with a knack for guest engagement, significantly boosted productivity and customer feedback.

Overview

3
3
years of professional experience

Work History

Server/ Host/ Bar Back

Kuka Sushi
01.2023 - 04.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest relations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests as host.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Managed and assembled carryout orders through call-ins, as well as Grubhub and Ubereats.

Food Runner

WholeFoods
04.2022 - 11.2022
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Bar Back

College Bar
10.2021 - 02.2022
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Cleaned dishes, restocked alcohol and beverages, helped maintain an orderly bar setting.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Greeted customers and provided friendly, knowledgeable service.
  • Assisted in setting up and breaking down bar area for special events.
  • Replaced empty kegs and soda syrups.

Education

Bachelor of Arts - Business

Barrett The Honors College At Arizona State
Tempe, AZ
05-2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Menu Memorization
  • Service prioritization
  • Guest Engagement

Timeline

Server/ Host/ Bar Back

Kuka Sushi
01.2023 - 04.2024

Food Runner

WholeFoods
04.2022 - 11.2022

Bar Back

College Bar
10.2021 - 02.2022

Bachelor of Arts - Business

Barrett The Honors College At Arizona State

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Jack Comsa