Jack Cowan
Greenville,SC
Summary
Passionate and driven former athlete with a strong commitment to achieving excellence. Completed a Master's Degree in Athletic Leadership at Springfield College, where I developed leadership, teamwork, and discipline skills as a 5-year Division III player. Proudly contributed to the success of the Nichols College basketball team, reaching the Elite 8 in the NCAA tournament and winning three consecutive Conference Championships. With a foundation rooted in hard work, collaboration, and an unwavering pursuit of excellence, poised to make a meaningful impact in future endeavors. Excited to bring skills and experience to a dynamic team that values dedication, culture, and personal growth.
Overview
4
4
years of professional experience
Work History
Head 9th Grade /Varsity Basketball Assistant Coach
Eastside High School
09.2024 - Current
- Promote good sportsmanship with competing teams on- and off-field.
- Monitor athletes during events and practice to quickly identify injuries.
- Act as positive role model for team participants and in community.
- Evaluate individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Offer constructive feedback to players to help reach goals.
Store Associate
Adidas Employee Store
08.2024 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Delivery Driver
DoorDash
05.2020 - Current
- Customer service excellence by providing courteous and professional service, addressing customer inquiries and concerns effectively.
- Problem resolution by handling delivery issues promptly, working to resolve them to customer satisfaction.
- Time management skills by successfully managing delivery schedules, balancing multiple orders while adhering to time constraints.
- Thrive in fast-paced environments, adapting to changing delivery conditions and customer needs.
Marketing Internship
Naismith Memorial Basketball Hall of Fame
11.2022 - 06.2024
- Assist with digital and social media marketing campaigns for museum admissions
- Learn technical skills related to the industry.
- Help with event operations and preparations for the August 2023 Enshrinement Weekend, including box office management, operations, and event logistics.
- Assist in the planning of the annual Jerry Colangelo Golf Tournament.
Customer Service Representative
Naismith Memorial Basketball Hall of Fame
11.2022 - 06.2024
- Provide excellent service by answering questions, assisting with inquiries, and providing general information about the Hall and its exhibits
- Ensure the safety and orderly use of the basketball court by guests
- Monitor court activities, enforce rules and regulations, and address any issues or concerns that arise
- Assist guests with their basketball-related needs, such as providing basketballs, rebounding, offering tips and guidance on shooting techniques, and fostering a positive and enjoyable experience for all visitors
- Maintain a clean and presentable court area by picking up stray basketballs, tidying up the surrounding area, and ensuring a visually appealing environment for guests.
Team Manager
Worcester Majors (ABA)
06.2021 - 12.2022
- Assisted in training & conditioning athletes to develop character, skill, and teamwork to compete in games
- Protected the players from injury by cleaning the floor
- Collaborated with the head coach in identifying the strengths and potential of each player.
Education
Master of Education in Athletic Leadership -
Springfield College
Springfield, MA05.2024
Bachelor of Science in Sport Management - undefined
Nichols College
Dudley, MA05.2022
Skills
- Adaptability
- Teamwork
- Networking
- Detail-oriented
- Event Planning
- Leadership
- Player development
- Customer Service
- Organization
- Product Knowledge
Timeline
Head 9th Grade /Varsity Basketball Assistant Coach
Eastside High School
09.2024 - Current
Store Associate
Adidas Employee Store
08.2024 - Current
Marketing Internship
Naismith Memorial Basketball Hall of Fame
11.2022 - 06.2024
Customer Service Representative
Naismith Memorial Basketball Hall of Fame
11.2022 - 06.2024
Team Manager
Worcester Majors (ABA)
06.2021 - 12.2022
Delivery Driver
DoorDash
05.2020 - Current
Bachelor of Science in Sport Management - undefined
Nichols College
Master of Education in Athletic Leadership -
Springfield College
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