Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Derharoutian

Lumberton,TX

Summary

At BMW of Beaumont, I spearheaded a team of 12, enhancing shop efficiency through innovative process improvements and rigorous safety management. My leadership, rooted in strong problem-solving and critical thinking, significantly uplifted team performance and operational efficiency, ensuring projects exceeded expectations.

Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations. Committed to high performance and safely completing all tasks.

Overview

18
18
years of professional experience
1
1
Certification

Work History

BMW Shop Foreman

BMW of Beaumont
10.2014 - Current
  • Use hand and power tools, equipment, and instruments accurately.
  • Cultivate professional working relationships with peers and supervisors.
  • Oversee maintenance and repair of shop equipment.
  • Conduct thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
  • Coordinate with other departments to ensure timely completion of projects and smooth communication between teams.
  • Verify safe and proper operation of wide range of power tools, equipment and instruments.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Train and coach employees to improve performance and skills.
  • Maintain open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
  • Direct daily operations of team of 12 technicians and shop professionals.
  • Ensure high-quality workmanship by closely monitoring team performance and providing constructive feedback.
  • Address customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
  • Collaborate with other leaders and executives to direct workflow and support operations.
  • Locate and resolve problems with team production and performance to maintain consistent quality levels.
  • Reduce machine downtime by performing regular maintenance checks and addressing issues promptly.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.
  • Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
  • Manage staff hiring, training and supervision.
  • Manage a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
  • Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.

BMW Service Technician

BMW of Beaumont
10.2006 - 10.2014
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Repaired and replaced worn and damaged components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Education

No Degree - Business Management

Lamar University
Beaumont, TX

High School Diploma -

West Brook High School
Beaumont, TX

Skills

  • Safety management
  • Workplace safety
  • Safety awareness
  • Task delegation
  • Equipment operation
  • Deadline management
  • Tool management
  • Maintenance planning
  • Materials management
  • Equipment monitoring
  • Production scheduling
  • Product inspection
  • Quality control inspections
  • Operational efficiency
  • Machine operation
  • Employee coaching
  • Standard operating procedures
  • Team Training
  • Problem-solving
  • Critical thinking
  • Continuous improvements
  • Equipment maintenance
  • Training and mentoring
  • Process improvement strategies
  • Safety procedures
  • Worker training
  • Work Planning and Prioritization
  • Hiring and training
  • Equipment troubleshooting

Certification

ASE master technician

BMW master technician

BMW diesel master technician

BMW high voltage vehicle specialist

A/C high voltage specialist

D/C high voltage specialist

Timeline

BMW Shop Foreman

BMW of Beaumont
10.2014 - Current

BMW Service Technician

BMW of Beaumont
10.2006 - 10.2014

No Degree - Business Management

Lamar University

High School Diploma -

West Brook High School

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Jack Derharoutian