Jack Diebold
Grand Rapids
Summary
Dedicated professional with strong communication, time management, and computer skills. Proven ability to adapt and contribute effectively to team objectives. Recognized for reliability and commitment. I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Credit Reporting Specialist
LMCU
08.2024 - Current
- Ensure compliance with FCRA and regulatory standards by validating credit data accuracy and integrity across reporting systems.
- Analyze reporting trends and discrepancies to identify risk patterns and minimize credit reporting errors.
- Collaborate with Information Systems, Operations, Compliance, and Retail teams to improve credit reporting processes and controls.
- Support audits and regulatory inquiries by providing accurate documentation and reporting insights.
Fraud Specialist
LMCU
01.2023 - 08.2024
- Investigated high-risk accounts and suspicious activity to detect fraud patterns and prevent financial losses.
- Conducted independent case investigations using tools such as SQL, Symitar, and OnBase to analyze transaction data and account behavior.
- Partnered with Compliance and Risk teams to develop and document risk assessments and fraud recommendations.
Mortgage Servicing E-Specialist
LMCU
09.2021 - 01.2023
- Resolved member account issues by performing accurate corrections in mortgage servicing systems.
- Managed time-sensitive tasks while consistently meeting service-level deadlines with high attention to detail.
Education
Associate's - General Studies
Mott Community College
Flint, MI01.2019
Skills
- Adaptability
- Communication skills
- Data analysis
- Problem solving
- Regulatory compliance
- Risk management
Timeline
Credit Reporting Specialist
LMCU
08.2024 - Current
Fraud Specialist
LMCU
01.2023 - 08.2024
Mortgage Servicing E-Specialist
LMCU
09.2021 - 01.2023
Associate's - General Studies
Mott Community College