Jack Ferguson
Tampa,FL
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
13
13
years of professional experience
Work History
Key Account Manager
Arkema
01.2023 - 04.2024
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
Technical Sales Manager
Arkema
03.2017 - 01.2023
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Promoted company products and services by attending trade shows and industry conferences.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Mentored junior staff members on best practices in technical sales management, fostering professional growth within the team.
Technical Sales Representative
Arkema
10.2014 - 03.2017
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
- Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
Wood Shop Manager
EMI Industries
03.2011 - 10.2014
- Oversaw inventory management systems, maintaining optimal stock levels while minimizing storage costs.
- Organized regular team meetings to discuss ongoing projects, share best practices, and address any challenges or concerns promptly.
- Continuously evaluated operational procedures for potential improvements in workflow efficiency and cost reduction opportunities.
- Streamlined purchasing processes for materials, negotiating better prices with suppliers for cost savings.
Education
MBA -
The University of Tampa
Tampa, FL12.2016
Bachelor of Science - Industrial And Systems Engineering
University of Florida
Gainesville, FL05.2006
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Data-driven decision-making
- Cross-Functional Collaboration
- Account Management
- Account Retention
- Revenue Generation
Timeline
Key Account Manager
Arkema
01.2023 - 04.2024
Technical Sales Manager
Arkema
03.2017 - 01.2023
Technical Sales Representative
Arkema
10.2014 - 03.2017
Wood Shop Manager
EMI Industries
03.2011 - 10.2014
MBA -
The University of Tampa
Bachelor of Science - Industrial And Systems Engineering
University of Florida