Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jack Gardner

San Francisco

Summary

Founder and operator with 9+ years turning messy zero-to-one ideas into products, revenue, and teams across generative AI, gaming, and video. I led the build and commercialization of AI “digital workers” for sales, taking two agents from stealth prototypes to multi-million ARR in under a year and underpinning $75M+ of venture funding (Benchmark, a16z). Before that I built and led the product engineering team at a consumer gaming startup (100k+ users, six-figure ARR), and earlier shipped the promotional experimentation platform at Amazon Prime Video and simulation tools at Williams F1. I sit at the intersection of product, GTM, and engineering, turning ambiguity into sharp product bets, fast experiments, and commercial results.

Overview

10
10
years of professional experience

Work history

Founder & CEO

Synteric
San Francisco
09.2025 - Current

Founder & CEO of Synteric, reinventing labor with humanoid robotics in Manufacturing and Logistics.

Tech Lead

11x.ai
London, San Francisco
08.2023 - 09.2025

Generative AI “Digital Workers” for Sales
Founding tech lead and one of the first 5 employees at an early-stage generative AI startup building AI “digital workers” for revenue teams. Led the zero-to-one build and commercialization of two flagship agents: Alice, an outbound sales associate that fully automates prospecting and outreach, and Julian, a voice sales agent; creating the core revenue engine that powered the company’s hyper-growth and fundraising.


Responsibilities

  • Took Alice from stealth prototype to market-ready product, owning the end-to-end technical build and working closely with founders and GTM to win and retain early customers.
  • Partnered with leadership on overall product strategy and roadmap for the AI workers portfolio, with a focus on sales AI and early voice AI.
  • Incubated and led a cross-functional team (engineering, product, GTM) to build, launch, and scale Julian, the AI voice sales agent, from concept to live customers.
  • Drove tight feedback loops with design partners and customers, turning qualitative feedback and usage data into product decisions and revenue growth.


Outcomes

  • Took Alice from stealth to $1M ARR in 6 months, then from $1M to $2M ARR in 38 days, establishing clear product–market fit and a repeatable revenue engine.
  • Grew Julian from idea to multi-million ARR within 6 months, creating a second high-growth product line.
  • Product and revenue traction from Alice and Julian helped drive back-to-back Series A (Benchmark) and Series B (a16z), with $75M+ in total funding raised during my time at 11x.

Technology Lead ("de facto" CTO)

Titan Academy
London
11.2021 - 08.2023

Data-Driven Coaching for Racing Gamers
Early engineering leader at a London-based consumer gaming startup redefining virtual motorsports coaching. Built and led the product engineering function, turned Track Titan product from an early prototype into a scaled consumer product with high paid retention, and helped convert product traction into venture funding.


Responsibilities

  • Owned the end-to-end technology function: hiring, mentoring, and leading the engineering team, plus overseeing architecture, data stack, and product delivery.
  • Partnered with the founders on product and growth strategy, using player telemetry and user feedback to shape roadmap, pricing, and experimentation.
  • Supported fundraising by translating product, data, and vision into a compelling technical and commercial narrative for VCs and strategic investors.


Outcomes

  • Grew Track Titan from hundreds to 100k+ users, with tens of thousands of monthly active players and strong paid subscription retention.
  • Took the company from $0 to hundreds of thousands in ARR, building a scalable monetization model on top of a large free user base.
  • Helped secure ~$1.8M in seed funding https://www.businessinsider.com/titan-academy-pitch-deck-sports-coaching-platform-raises-18-million-2023-1
  • Designed and implemented a data platform processing ~1TB of player telemetry per month.


Main technologies: TypeScript, Node.js, Python, AWS, Electron.

Software Development Engineer

Amazon Prime Video
London
09.2017 - 11.2021

Founding engineer on Prime Video’s Promotions team, sitting between product, engineering, and business.


Responsibilities

  • Acted as a founding engineer for the Promotions team, helping grow it from 3 → 14 engineers and shaping the technical direction, processes, and quality bar.
  • Partnered with senior Vendor Managers and product leaders to design the end-to-end Prime Member Deals workflow and internal tooling.
  • Owned core offers/pricing microservices and the rollout of an experiment-first (A/B testing) approach for promotions at global scale.


Outcomes

  • Turned Prime Member Deal setup from a multi-day, ticket-driven process into a self-service flow taking minutes, cutting related ticket volume by ~60% and eliminating recurring human errors.
  • Scaled promotions and pricing services to handle 5× traffic (≈130k requests/sec) while maintaining reliability and performance during peak events.
  • Embedded experimentation as the default for promotions, driving measurable revenue uplift on deal titles and catching underperforming initiatives early.

Main technologies: AWS, Java, TypeScript.

Simulation Software Engineer

Williams Formula1 Racing Team
Wantage, Oxfordshire
09.2015 - 08.2016

Built simulation and decision-support tools that helped race engineers make faster, data-driven calls on car design, setup, and race strategy.


Highlights

  • Implemented cutting-edge tyre science into offline and driver-in-the-loop simulations, directly informing car setup and development.
  • Built tooling that combined track data with multiple tyre models to output performance scenarios used in race and design decisions.
  • Independently researched and prototyped neural network models to predict brake-to-tyre energy transfer, increasing simulation fidelity.

Education

Bsc (Hons) - Computer Science with Placement

University of Bath
UK
2017

Skills

  • Company-Building & Leadership – Founding teams; hiring and scaling high-performing product engineering orgs; org design; shaping culture and ways of working; leading cross-functional squads (eng/product/GTM); executive and investor communication; owning outcomes under high ambiguity
  • Product, Strategy & GTM – Zero-to-one product discovery and delivery; product narrative and positioning; roadmap ownership; sales- and design-partner–led development; pricing & packaging; working closely with revenue teams; turning customer feedback and data into clear product bets and growth
  • Engineering Leadership – Technical vision and strategy; system design for high-scale platforms; aligning engineering with commercial goals; mentoring and growing engineers; setting and raising the quality bar; shipping reliably in fast-moving environments
  • Generative AI & AI Agents – LLM-powered “digital workers” for sales; agent and workflow design; integrating AI into core product and GTM motions; voice AI agents; prompt and tool orchestration; safety/guardrails and evaluation loops
  • Data, Experimentation & Analytics – A/B testing and experiment design; telemetry and analytics for product decisions; funnel and retention analysis; building feedback loops between data, product, and GTM; ML prototyping (eg neural nets for simulation and modelling)
  • Domain Experience – B2B SaaS for revenue teams; generative AI applications; consumer/gaming products; video streaming (Prime Video promotions & experimentation); motorsport simulation and race strategy (F1)
  • Technical Stack – AWS; TypeScript; Nodejs; Python; Java; C/C#; Infrastructure as Code; CI/CD; event-driven microservices; data platforms and pipelines; internal tooling

Timeline

Founder & CEO

Synteric
09.2025 - Current

Tech Lead

11x.ai
08.2023 - 09.2025

Technology Lead ("de facto" CTO)

Titan Academy
11.2021 - 08.2023

Software Development Engineer

Amazon Prime Video
09.2017 - 11.2021

Simulation Software Engineer

Williams Formula1 Racing Team
09.2015 - 08.2016

Bsc (Hons) - Computer Science with Placement

University of Bath
Jack Gardner