Jack Godwin
Raleigh,NC
Summary
Dynamic and dedicated server with exceptional customer service skills honed at Mamma Mia Italian Bistro. Always prioritizing customer needs, ensuring that they get the service and quality they need. Proven ability to multitask and prioritize service, ensuring order accuracy and guest satisfaction. Strong team collaborator, capable of working closely with team members to ensure an efficient workflow, providing for my teams needs and my customers needs. Skilled in memory retention and maintaining a clean environment.
Overview
3
3
years of professional experience
Work History
Server
Mamma Mia Italian Bistro
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Demonstrated quality salesmanship by selling the priority specialty dishes repeatedly
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated closely with team members during busy shifts establishing exceptional teamwork, efficient workflow, and excellent guest experiences.
HVAC Assistant
Service Medic
06.2022 - Current
- NOTE: I only work with this company while school is out for the summer. I can schedule to work with them on days that work for me so this job should not interfere with other potential jobs I am looking into.
- Supported senior technicians in the installation, repair, and maintenance of HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Interacted with customers, creating a friendly, trusting environment, building soft skills that can be utilized in customer service jobs.
Server Assistant
Texas Roadhouse
05.2022 - 08.2022
- Attended to the needs of customers and servers to create an efficient work environment and excellent customer experience
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively
- Maintained a clean and organized dining area by cleaning tables after use, sweeping floors, and removing trash.
Education
Psychology
Wake Technical Community College
Raleigh, NC05-2026
High School Diploma -
Holly Springs High School
Holly Springs, NC06-2024
Skills
- Exceptional work ethic
- Exceptional customer service
- Memory retention
- Service prioritization
- Team collaboration
- Order accuracy
- Table bussing
Timeline
Server
Mamma Mia Italian Bistro
03.2023 - Current
HVAC Assistant
Service Medic
06.2022 - Current
Server Assistant
Texas Roadhouse
05.2022 - 08.2022
Psychology
Wake Technical Community College
High School Diploma -
Holly Springs High School
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