Olivia Branch
Concord,New Hampshire
Summary
Personable barista, former cafe assistant manager, server and bartender working with over 4 years of customer service experience in high paced environment.
Overview
6
6
years of professional experience
Work History
Server and bartender
Common Man Roadside
Manchester, NH
08.2024 - Current
- Providing great service in a fast-paced environment while multitasking.
- Resolving any issues that might occur to ensure customer satisfaction.
- Create an experience where customers keep coming back and choosing our service.
- Upselling, while also keeping consumers' best interests in mind.
- Developing social skills and interacting with people from all demographics.
Barista Assistant Manager
Common Man Roadside
Hooksett, NH
11.2021 - 08.2025
- Strives to provide customer orders that are correct, high quality, and accurate.
- Oversees inventory to ensure products are available for guest purchase, as well as presentable.
- Efficiently manages the drive-thru, as well as the front-of-house operations, for quick and accurate, high-volume service.
- Train new employees with standards, guest helpfulness, and quality as priorities.
Personal Shopper
Target
Concord, New Hampshire
04.2019 - 08.2021
- Processed orders for guests that were placed online.
- Verified all orders were correct and complete before finalizing for guests.
- Worked with our hand-held inventory system to select the items guests had chosen through their online orders.
- Interacted pleasantly with guests in the store, and assisted them as needed.
Education
High School Diploma -
Holderness School
Holderness, NH06-2020
Skills
- Ability to work well with and provide support to co-workers
- Exceptional work ethic
- Poised under pressure
- Knowledgeable and reliable
- Guest first mentality
- Time management
Timeline
Server and bartender
Common Man Roadside
08.2024 - Current
Barista Assistant Manager
Common Man Roadside
11.2021 - 08.2025
Personal Shopper
Target
04.2019 - 08.2021
High School Diploma -
Holderness School
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