Jack Greenway
North Augusta,SC
Summary
Proven leader with extensive experience at Jersey Mikes Submarines And Salads, enhancing team efficiency and fostering a culture of continuous improvement. Skilled in cash handling and customer service management, I have a track record of resolving conflicts effectively and boosting sales through innovative strategies. My positive attitude and problem-solving abilities have significantly contributed to operational success. Also a former Football Captain who lead his team through many events and workouts as a Model Leader and took responsibility for any outcome that came.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jersey Mikes Submarines And Salads
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Senior Shift Leader
Jersey Mikes Submarines And Salads
08.2021 - 08.2024
- Collaborated with other departments to streamline processes, resulting in a more cohesive work environment.
- Improved team efficiency by implementing streamlined workflows and communication strategies.
- Fostered a culture of continuous improvement within the team by encouraging open feedback channels between peers or superiors, and fostering a solutions-oriented mindset.
- Streamlined shift handover procedures, enhancing continuity between teams while minimizing disruptions to daily operations.
- Increased productivity levels by allocating resources effectively and managing staff workloads.
Parking Attendant
Private Contract
07.2024 - 07.2024
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Education
Bachelor of Science - Marketing
Clemson University
Clemson, SC05.2026
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Decision-making capabilities
- Creative Problem-Solving
- Customer Service Management
Physical Fitness
I enjoy working out in any form whether that be within a team based sport or solo sports included. The benefit of working out to help me mentally and physically is the practice of if you do something every day it gets a little bit easier but only if you do it every day.
Timeline
Parking Attendant
Private Contract
07.2024 - 07.2024
Shift Leader
Jersey Mikes Submarines And Salads
08.2022 - Current
Senior Shift Leader
Jersey Mikes Submarines And Salads
08.2021 - 08.2024
Bachelor of Science - Marketing
Clemson University