Jack Hernandez
NYC,NY
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Polish Water Ice
200 Boardwalk, Seaside Heights, NJ 08751
07.2022 - 08.2023
- Developed and managed relationships with customers to increase customer loyalty
- Performed cash, card and check transactions to complete customer purchases
- Identified and resolved discrepancies and errors in customer accounts
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Responded promptly to requests for assistance, spills and customer inquiries
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
Prep Dishwasher
Ohana Grill
65 Grand Central Ave, Lavallette, NJ 08735
07.2021 - 08.2021
- Sanitized ceramic wares and essential kitchen utensils.
- Responsible for sterilization and cleanliness of kitchen areas during operation and after hours.
- Assisted Chef and Sous Chef with food prep upon request.
- Maintained steady work flow in fast-paced environment.
- Increased machine efficiency by scraping and pre-washing dishes.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or other essential items used often by kitchen staff.
Education
Associate of Arts - Art Foundation Studio Art
Borough of Manhattan Community College of The City University of New York
New York, NY06.2024
Timeline
Customer Service Cashier
Polish Water Ice
07.2022 - 08.2023
Prep Dishwasher
Ohana Grill
07.2021 - 08.2021
Associate of Arts - Art Foundation Studio Art
Borough of Manhattan Community College of The City University of New York
Summary
Hello, my name is Jack Hernandez and I am a college student attending the Borough of Manhattan College. I am majoring in Art Foundation Studio Art while working on obtaining an Associates in science. I am a reliable employee who can offer excellent communication and good judgment.
Skills
- Customer service
- Collaborates well with co-workers
- Punctual and efficient with time management
- Flexible with schedule adjustments