Jack Hill
Tacoma
Summary
competent to basic/advanced operations of machinery and overall workflow, I am an aspiring equipment operator/ operations hand, with a get it done attitude, as well as, leadership and good work ethic qualities.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Owner/founder
Jack’d up construction
Kent, WA
01.2019 - 01.2022
- General contractor for residential construction including, fences, decks, interior remodels, gazebos, small exteriors remodels.
- Time management focused around each job and specific customer needs/ expectations
- Manage and maintain multiple projects in different locations
- Oversaw quality control processes, ensuring all work met industry standards and client expectations.
- Developed project schedules, facilitating timely delivery of milestones through effective planning.
- Fostered strong relationships with clients through transparent communication and exceptional service delivery.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
Yard operations coordinator
Castohn Llc.
01.2022 - Current
- Pre flight and post flight inspect each piece of equipment (I.E. front end loaders, excavators, roller, dozer, hangcha, tractors, forklifts) for proper operating condition.
- Oversee yard operations such as, paperwork and invoicing flow, order picker team operations, special task, product inventory locations and itemization.
- Operate various pieces of equipment to maintain daily function of shipping/receiving department
- Pick orders exact to paperwork and use customer service to create good mutual customer/loader understanding
- Make sure entire plant is clean and organized using leaf blowers, shovels, rakes, sweeper trucks, and trash cans
- Help with ecology block de-molding, washout pond clean up, and crusher clean up at Holroyd concrete green plant
- Coordinated cross-departmental communication to enhance operational efficiency.
- Managed project timelines and resource allocation for successful task completion.
- Implemented process improvements to streamline workflow and reduce bottlenecks.
- Developed training materials and conducted onboarding sessions for new staff.
- Oversaw inventory management, ensuring optimal stock levels and accuracy.
- Facilitated meetings to align team objectives with organizational goals.
- Led initiatives to improve customer service response times and satisfaction ratings.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Foreman/lead
Mid-Pac Tennis Construction
01.2017 - 01.2019
- Make sure job is ready for resurfacing which includes but isn’t limited to checking for square, filling and properly fixing cracks/holes for optimal play surface.
- Mix resurfacing paint to exact ratio per layer and spec of court
- Lay out and resurface/ re-line multiple courts or multiple projects in one day
- Supervised daily operations to ensure project timelines were met efficiently.
- Trained and mentored team members on safety procedures and construction techniques.
- Implemented quality control measures to maintain high standards in construction projects.
- Facilitated communication between clients and crew, ensuring alignment on project objectives and expectations.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Assisted in the recruitment process for new team members, selecting candidates who demonstrated aptitude for success within the organization.
- Fostered culture of continuous improvement, leading by example and encouraging innovative solutions.
- Achieved deadlines consistently, planning resources effectively and adjusting priorities as needed.
Yard Foreman
Oldcastle APG
Tacoma, WA
06.2016 - Current
- Supervised daily yard operations ensuring safety and compliance standards were met.
- Coordinated material handling to optimize workflow and reduce downtime.
- Trained and mentored team members on equipment operation and safety protocols.
- Implemented inventory control measures to enhance stock accuracy and availability.
- Oversaw maintenance of yard equipment, extending operational lifespan and reliability.
- Evaluated performance metrics to identify areas for process improvement and cost reduction.
- Played an integral role in successful project completion by effectively coordinating yard staff and resources on a consistent basis.
- Fostered a culture of continuous improvement, regularly reviewing processes to identify areas for enhancement.
- Responded promptly to issues or concerns raised by staff members, fostering a collaborative working environment that prioritized open communication.
- Achieved operational excellence by enforcing compliance with industry regulations, company policies, and safety guidelines.
- Enhanced yard efficiency by implementing effective organization and storage systems.
- Ensured timely completion of projects by coordinating and supervising daily tasks for the yard team.
- Involved in hiring process and trained newly hired yard personnel on processes and procedures to successfully perform job responsibilities.
- Loaded and unloaded trucks with loaders, forklifts and other heavy equipment and supervised routine maintenance, inspection and registration to maintain good operating condition.
- Implemented preventative maintenance schedules for equipment, resulting in reduced repair costs and increased longevity of assets.
- Ensured proper handling of hazardous materials by training employees on safe practices following regulatory guidelines.
- Facilitated communication between departments to ensure seamless workflow for all parties involved.
- Notified manager of significant overstocks, shortages and quality returns to maintain accurate inventory and expedite reorder.
- Coordinated activities of field personnel when in yard or between projects to facilitate equipment maintenance, yard organization and clean-up.
- Maintained smooth operations during peak periods with proactive planning strategies that accounted for seasonal fluctuations in workload.
- Optimized space utilization through efficient inventory management, leading to a well-organized yard environment.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Education
G.E.D. -
Columbine high school
01-2013
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Training management
- Inventory oversight
- Project scheduling
- Quality assurance and control
- Operations management
- Management
- Team Training
- Task delegation
- Cycle counting
- Logistics oversight
- Incident reporting
- Lean manufacturing principles
- Teamwork and collaboration
- Performance improvements
- Customer service
- Relationship building
- Strategic planning
- Process improvements
- Effective leader
- Team leadership
- Assignment delegation
Timeline
Yard operations coordinator
Castohn Llc.
01.2022 - Current
Owner/founder
Jack’d up construction
01.2019 - 01.2022
Foreman/lead
Mid-Pac Tennis Construction
01.2017 - 01.2019
Yard Foreman
Oldcastle APG
06.2016 - Current
G.E.D. -
Columbine high school