Jack Hogan
Morgan Hill,CA
Summary
Motivated Server/Busser with a positive and engaging personality. Flexible and attentive to both fellow coworkers, and customers' needs. Skilled in anticipating customers' desires, and resolving issues in a timely manner, with the ability to maintain focus and a positive attitude in stressful situations. Successful past with providing fast, high-quality customer service to guests in restaurant settings.
Overview
1
1
year of professional experience
Work History
Server, Busser, Host
Kitchen Of Grace
09.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Bussed and reset tables to keep the dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained clean and organized dining areas.
Parking Attendant
REEF Parking
11.2022 - 06.2023
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned areas.
- Monitored parking space availability to direct customers to open spots quickly.
Education
High School Diploma -
Live Oak Highschool
1505 E Main Ave, Morgan Hill, CA 9503706.2024
Skills
- Safe Food Handling
- Food Running
- Order Management
- Strong Work Ethic
- Problem-Solving
- Positive Attitude
- Effective Communication
- Cool Under Pressure
- Works best in fast-paced environments
Timeline
Server, Busser, Host
Kitchen Of Grace
09.2023 - 12.2023
Parking Attendant
REEF Parking
11.2022 - 06.2023
High School Diploma -
Live Oak Highschool
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