JACK HOUSE
Las Vegas
Summary
Strategic HR Business Partner and People Operations Leader with a proven record of supporting 300+ employees across multiple markets. Delivered impactful employee relations, compliance, and performance management solutions while fostering strong partnerships with business leaders. Drives organizational effectiveness by enhancing HR capabilities and leading talent selection and succession planning initiatives.
Overview
7
7
years of professional experience
Work History
People Mentor | Regional HR Business Partner
POWER HOME REMODELING
Las Vegas
02.2025 - Current
- Serve as the strategic HR Business Partner for operational leaders across seven markets, supporting 300+ employees within Sales, Marketing, and Operations by driving employee relations, organizational effectiveness, leadership coaching, and talent initiatives that improve business performance.
- Reduce organizational risk and strengthen leadership decision-making by advising leaders on employee relations, workplace investigations, disciplinary actions, performance management, and employment compliance.
- Lead 7 workplace investigations and support 4 additional investigations involving sensitive employee relations matters while balancing compliance, business objectives, and employee experience.
- Oversee 100+ annual employee separations, work authorization audits, compliance reviews, onboarding quality audits, and employee lifecycle processes while mitigating organizational risk.
- Drove operational consistency by developing 10+ HR SOPs, facilitating monthly HR training sessions, and partnering with Talent Acquisition and business leaders on talent selection and succession planning to enhance organizational capability.
- Partner with Finance, Payroll, Talent Acquisition, Business Technology, People Development, Engagement & People Experience, and executive leadership to execute people initiatives supporting organizational growth.
- Coach and develop three direct-report HR professionals through performance feedback, career development planning, and leadership coaching, and monthly travel to regional offices while providing functional leadership to a broader HR team.
- Leveraged Power's proprietary enterprise platform (Nitro) to analyze workforce data and identify trends that informed workforce planning and guided leadership decision-making, enhancing employee experience across multiple business units.
- Managed annual employee engagement budgets exceeding $100K by evaluating proposals, negotiating vendor contracts, and ensuring responsible resource allocation across three regional offices while mitigating organizational risk.
Business Affairs Manager → People Support Specialist
POWER HOME REMODELING
Las Vegas
04.2023 - 02.2025
- Selected by executive leadership to relocate from New York to Las Vegas as the sole onsite HR representative supporting the launch of Power Home Remodeling's 21st market, partnering with stakeholders to provide HR support for a 25-employee workforce while managing compliance, employee data transitions, and organizational operations during market expansion.
- Acted as the primary People Operations partner supporting 100-150 employees annually, advising employees and leaders on onboarding, compliance, benefits, leave administration, employee relations, and workplace operations.
- Onboarded more than 500 employees by leading new hire orientation, compliance training, benefits education, and workplace readiness programs that accelerated employee integration and supported organizational growth.
- Planned and executed employee engagement initiatives while managing $50,000+ in annual office event budgets, coordinating vendors, and strengthening company culture through regional programming.
- Acted as a trusted HR advisor to employees and senior leadership, providing guidance on employee relations, workplace concerns, organizational communication, and day-to-day people operations.
Business Affairs Coordinator
POWER HOME REMODELING
Las Vegas
10.2022 - 04.2023
- Supported People Operations by maintaining over 100 personnel files, coordinating onboarding activities, administering compliance processes, and improving day-to-day operational efficiency.
Customer Development Team Leader
POWER HOME REMODELING
Queens
10.2021 - 10.2022
- Achieved promotion within six months as first externally hired Customer Development Representative to Team Leader in Queens branch, ranking in Top 5 for appointment generation and leadership performance, recognized as Rep of the Month (June 2022).
- Led and coached team of seven Customer Development Representatives in field training and territory planning, enhancing team skills and driving operational success.
- Led development teams to implement innovative remodeling solutions.
- Mentored junior staff to enhance skills and productivity within the team.
Office Management Associate
Sound Control Technologies
01.2020 - 09.2021
- Coordinated administrative processes, ordered office supplies, and served as a resource for employees and leadership to ensure smooth day-to-day office operations.
- Prepared new hire paperwork, organized personnel files, and ensured employees received necessary documentation for successful onboarding.
- Maintained accurate and organized confidential employee records and compliance documentation, keeping personnel files audit-ready.
Education
Associate of Arts - Communication Management
Norwalk Community College
Norwalk, CT01-2019
Skills
- Employee relations
- Workplace investigations
- Talent management
- Performance management
- Leadership coaching
- Organizational planning
- AI implementation
- AI Optimization
- Effective communication
- Workforce planning
Timeline
People Mentor | Regional HR Business Partner
POWER HOME REMODELING
02.2025 - Current
Business Affairs Manager → People Support Specialist
POWER HOME REMODELING
04.2023 - 02.2025
Business Affairs Coordinator
POWER HOME REMODELING
10.2022 - 04.2023
Customer Development Team Leader
POWER HOME REMODELING
10.2021 - 10.2022
Office Management Associate
Sound Control Technologies
01.2020 - 09.2021
Associate of Arts - Communication Management
Norwalk Community College