Jack Jang
Rochester Hills,MI
Summary
Well rounded, strongly motivated leader skilled in back and front of house operations. Backed by accolades from numerous chefs and managers spanning the Metro Detroit Area of P.F. Chang's Market 21. Extremely successful at handling tables of all sizes, and strives to exceed company expectations. Drives compounding satisfaction and promotes long-term loyalty within the company and with every one who dines with us.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Culinary Line Lead
P.F. Chang's
02.2021 - Current
- Sustained stellar communication with front-of-house management to maintain overall guest satisfaction levels. Brought store average from 3.6 to 4.1 in less than a year.
- Coordinated with team members and management to execute standard operating procedures and consistently went A Cut Above.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse problem solving kits.
- Consistently leads Market 21 in labor management and YOY% growth.
- Oversaw line execution and demonstrated expertise with every station.
Culinary Line Lead
P.F. Chang's
09.2022 - 02.2023
- Maintained well-organized mise en place to keep work consistent.
- Trained sous chefs and supervised related culinary activity.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Maximized productivity and helped cruise along $200,000+ weeks through Holiday Season.
Education
Aerospace Engineering Technologies
Oakland Community College
Auburn Hills, MISkills
- Cost Reduction
- Team Training
- Regional cuisine expertise
- Equipment Inspection and Maintenance
- Coaching and Mentoring
- Kitchen Operations
- Supply Management
- Hospitality service expertise
- Creative Thinking
- Prioritization and Organization
- Project Management
- Team Collaboration
Certification
- Certified Trainer - Wok - P.F. Chang's
- Certified Trainer - Pantry - P.F. Chang's
- Certified Trainer - Drahma - P.F. Chang's
- Culinary Lead Skill Out - P.F. Chang's
Languages
Korean
Native or Bilingual
Timeline
Culinary Line Lead
P.F. Chang's
09.2022 - 02.2023
Culinary Line Lead
P.F. Chang's
02.2021 - Current
Aerospace Engineering Technologies
Oakland Community College