JACK JORDAN

• Led team in memberships sold this month, enhancing customer engagement and sales effectiveness.
• Sell club memberships by identifying customer needs, explaining membership value, and supporting prospective members through the decision process.
• Built customer relationships and supported member retention through responsive service and tailored club experiences.
• Developed social media content and promotional campaigns that increased brand awareness and member engagement.
• Create graphics, captions, event announcements, and member-focused promotions; collaborate with leadership on college-focused events and seasonal campaigns.
• Managed member inquiries, resolving account, billing, and booking issues with accuracy.

• Built mentoring relationships with high school students, enhancing support for weekly programs and large-group events.
• Coordinated event logistics, communications, and outreach with leader teams to drive student engagement and participation.
• Contributed to program planning, budgeting, and fundraising, fostering a collaborative team environment.
• Championed diversity and inclusion efforts within the church community, fostering a spirit of unity among congregation members from various backgrounds.

• Provided personalized food and beverage service in private club, fostering strong rapport with members and guests.
• Cultivated professional relationships with members, including business owners and executives, by remembering preferences and delivering attentive service.
• Coordinated with service teams to execute tournaments, banquets, and events efficiently in fast-paced environment.
• Greeted members and guests, delivered attentive food and beverage service in clubhouse and event settings.

• Supervised and mentored campers during residential camp sessions, fostering trust through consistent communication and support.
• Led activities and coordinated daily schedules, ensuring a safe and engaging environment that promoted camper participation.
• Enhanced leadership and teamwork skills while managing high-responsibility duties to ensure smooth camp operations.
• Modeled positive leadership, guiding junior counselors through routines.

• Ensured swimmer safety during lessons, providing progress updates and safety guidelines to families.
• Led group swim lessons of all ages, managed pool operations, and responded calmly to time-sensitive situations.
• Monitored pool deck and water conditions to enforce safety rules and prevent accidents.
• Rescued swimmers in distress and provided emergency response until further medical support arrived.
• Administered CPR and first aid while maintaining readiness of rescue equipment.

Activities: Social Media Marketing Coordinator; Membership Specialist; Young Life Leader

• Tennessee Hope Scholarship Recipient