Highly dedicated Assistant Manager with expertise in training employees, enhancing customer service, and overseeing safety inspections. Proven ability to elevate guest experiences and manage effective team operations.
Overview
4
4
years of professional experience
Work History
Team Member - Assistant Manager
Urban Air Trampoline and Adventure Park
Downingtown, Pennsylvania
01.2022 - 02.2026
Supervised daily operations of trampoline and adventure park activities to ensure safety and enjoyment.
Trained employees on safety protocols and customer service standards.
Resolved customer inquiries promptly to enhance satisfaction.
Assisted in developing promotional events that improved guest experiences.
Compiled daily revenue reports to monitor financial performance.