Community Associate
Spaces/Regus Working Group
New York, NY
11.2019 - Current
Responsible for Client Experience and Satisfaction
- Track inventory of office supplies and place orders from multiple vendors
- Manage over 200 Client Relationships, focused on answering and resolving requests, logistics inquiries and any escalated concerns
- Responsible for building a welcoming and collaborative community environment
- Anticipate client needs to enhance and personalize their experience
- Coordinate and support all client events to ensure success
- Work with sales team to present and tour available office space, features and benefits to potential clients
Responsible for building Operations and Management
- Supervise office maintenance including kitchen organization and cleanliness
- Liaise with IT to ensure seamless client experience
- Coordinate mailroom shipping and mail distribution
- Maintain workspace, common area and conference rooms