Jack Lake
Mooresville,IN
Summary
Reliable and hardworking with upbeat attitude, well-suited for physically demanding work. Familiar with basic warehouse operations and proficient in handling heavy loads and operating pallet jacks. Capable of contributing to efficient unloading processes and maintaining safe work environment. Ready to use and develop skills in stocking, loading and unloading, and warehouse operations.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Ready to use skills in a fast paced customer service environment.
Overview
2
2
year of professional experience
1
1
year of post-secondary education
Work History
Stocker and Truck Unloader
JoJo's Country Store - E.M. Heath Inc.
06.2024 - 08.2024
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand. Finished unloading and stocking 3 to 8 pallets (anywhere from 1500-4000 pounds of inventory) to satisfaction of employers in one to two hours depending on size of truckloads.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Customer Service Cashier
JoJo's Country Store - E.M. Heath Inc.
06.2024 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
Food Service Worker
JoJo's Country Store - E.M. Heath Inc.
06.2023 - 08.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal customer wait times. As a team of only 3-4 employees, over 200 sandwich orders were taken and completed within a 2-hour lunch rush.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
No Degree - Not Declared
Knox College
Galesburg, IL 09.2023 - Current
High School Diploma -
Mooresville High School
Mooresville, IN05-2023
Skills
- Warehouse Safety Procedures
- Truck unloading
- Adaptable to change
- Empathy and patience
- Customer Satisfaction
- Complaint Handling
- Reliability and punctuality
- Quick Learner
Timeline
Stocker and Truck Unloader
JoJo's Country Store - E.M. Heath Inc.
06.2024 - 08.2024
Customer Service Cashier
JoJo's Country Store - E.M. Heath Inc.
06.2024 - 08.2024
No Degree - Not Declared
Knox College
09.2023 - Current
Food Service Worker
JoJo's Country Store - E.M. Heath Inc.
06.2023 - 08.2023
High School Diploma -
Mooresville High School
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipImportant To Me
Career advancementAccomplishments
- Documented and resolved missing inventory which led to refunded credit from suppliers.
- Trained and mentored 4 employees.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Interests
Cars
Golf
F1 Racing
Singing
Piano
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