Overview
Work History
Education
Skills
Timeline
Generic

Jack Lee

Hartford,CT

Overview

10
10
years of professional experience

Work History

Retail Store Manager

7 Puff Smoke Shop
East Hartford, CT
09.2022 - 03.2025
  • Handled cash register transactions accurately while providing excellent customer service.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.
  • Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
  • Developed and maintained store policies and procedures.
  • Prepared and submitted nightly bank deposits.
  • Resolved customer complaints in a professional manner.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Supervised cash drawer balances and deposits of store receipts.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Warehouse Associate

OnTrac (formerly LaserShip)
East Hartford, CT
09.2021 - 08.2022
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Labeled containers correctly for product identification purposes.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Assisted in packaging and labeling of products for shipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Microfiche Scanner

All State
East Granby, CT
08.2017 - 05.2018
  • Removed jammed papers from scanners carefully to avoid damaging equipment components.
  • Created digital records of paper documents using specialized scanning software.
  • Verified accuracy of scanned information by comparing it with original document.
  • Organized and stored scanned documents in designated electronic folders.
  • Converted physical documents via scanning into electronic files and images.
  • Adjusted scanner settings for different document types to ensure clarity and readability of digital images.
  • Operated high-speed scanning equipment to digitize documents for electronic storage and retrieval.
  • Converted documents for specific personnel or project needs.
  • Completed documents and work requests according to company standards.

Youth Development Professional

Boys and Girls Club of Hartford
Hartford, CT
10.2014 - 09.2016
  • Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
  • Maintained records of attendance and other pertinent information about participants.
  • Assisted youths in developing short-term goals that would lead them towards long-term success.
  • Provided homework help and tutoring in specific subjects.
  • Helped youth offenders or at-risk individuals improve abilities, behavior and emotional strength.
  • Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
  • Encouraged positive behavior by setting expectations and providing feedback.
  • Collaborated with community organizations to create additional resources for youths' development.

Education

High School Diploma -

Bulkeley HIgh School
585 Wethersfield Ave
08-2014

Skills

  • Customer service
  • Inventory management
  • Sales forecasting
  • Visual merchandising
  • Staff training
  • Cash handling
  • Document scanning
  • Attention to detail
  • Safety standards
  • Accuracy and precision
  • Teamwork
  • Research skills
  • Shipping and receiving
  • Lifting and sorting
  • Heavy lifting
  • Labeling and boxing
  • Barcode scanning
  • Warehouse safety
  • Material handling
  • Basic math
  • Pallet jacking
  • Trash collection
  • Workplace cleanliness
  • Sorting and labeling
  • Labeling and sorting

Timeline

Retail Store Manager

7 Puff Smoke Shop
09.2022 - 03.2025

Warehouse Associate

OnTrac (formerly LaserShip)
09.2021 - 08.2022

Microfiche Scanner

All State
08.2017 - 05.2018

Youth Development Professional

Boys and Girls Club of Hartford
10.2014 - 09.2016

High School Diploma -

Bulkeley HIgh School

Similar Profiles

CREATE PROFILE
Jack Lee