Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jack Linville

Charleston,WV

Summary

  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Detail-oriented team player with strong leadership and organizational skills. Self-motivated with the ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

33
33
years of professional experience

Work History

Director of Ambulance Services

ROANE GENERAL AMBULANCE SERVICE
12.2022 - Current
  • Hired to spearhead the creation of a new ambulance service within Roane General Hospital.
  • Worked to obtain our licensure through the application with WV State Office of OEMS.
  • Hired all full time and per diem staff consisting of over 20 employees.
  • Purchased an initial fleet of (3) ambulances.
  • Obtained WV State Office of OEMS license for each ambulance through application and inspection process.
  • Vetted and worked with chosen third party billing company to set up all policies and procedures to maximize profit margins.
  • Vetted and chose EPCR company to give platform for electronic patient care report.
  • Developed and implemented policies and procedures that ensured compliance with state regulations regarding scope of practice for EMTs/Paramedics.
  • Managed budgeting responsibilities including revenue generation through working closely with third-party billing company and collections as well as expenditures related to operations, training, equipment acquisition, etc.
  • Provided leadership within the organization by setting an example for others to follow; demonstrated strong interpersonal skills when interacting with employees, customers, vendors, and other departments within the hospital.
  • Maintained current certifications required by the State EMS Office (NREMT) and participated in continuing education opportunities to maintain currency on best practices in emergency medical services delivery.
  • Launched the inaugural internal National Registry EMT class within the hospital.
  • Launched the inaugural internal National Registry Paramedic Program.

Project Manager/Property Manager

BURDETTE ELECTRIC, INC./CKC PROPERTIES, LLC
10.2021 - 12.2022
  • Managed budgets for multiple simultaneous electrical projects.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Property Manager of a seven building commercial office complex totaling 47,246 square feet.
  • Project Manager of a 15-unit apartment complex build out.

Chief of Operations/Administrator/Communications Center Manager/Scheduling Department Manager

KANAWHA COUNTY EMERGENCY AMBULANCE AUTHORITY
07.2002 - 09.2021
  • Performed duties consistent with the daily overall operation of the Kanawha County Emergency Medical Services (KCEAA)
  • Responsible for the operations and all administrative aspects of the KCEAA including, but not limited to, managing multiple departments as Administrator/Chief of Operations. The KCEAA has 200 plus employees. Departments I managed simultaneously were Operations, Communication Center, and Scheduling. Daily tasks were as follows: Day to day flow of each department, personnel matters including hiring and firing; member of related committees; medical direction and quality control; quality assurance of EPCR's; liaison with service member governments; public relations and finance matters as pertaining to each function, liaison between the KCEAA and those entities that we shared a contract with.
  • Implemented data-driven decision-making processes for improved strategic planning and execution.
  • Coordinated with HR department in talent acquisition strategies for attracting top-tier candidates in competitive markets.
  • Facilitated interdepartmental communication channels to increase collaboration, knowledge sharing, and streamlined decision making.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Supervisor

MOUNTAIN AUTO PARTS, INC
01.1991 - 06.2002
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, or disciplinary measures
  • Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions
  • Determined schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Purchased inventory.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
  • Resolved customer complaints in professional and timely manner.

Education

Completed coursework towards Paramedic Science Emergency Medical Services -

Southern West Virginia Community And Technical College
Logan, WV
05.2010

High School Diploma -

Sherman High School
Seth, WV
05.1989

Skills

  • Operations Management
  • Teamwork and Communication for common goal
  • Logistics Management
  • Staff Development
  • Staff Management
  • Company Guidelines
  • Contract Management
  • Hiring and Retention
  • Contract and Vendor Management
  • Leadership and Problem-Solving Qualities
  • Self-Motivated and Hard Working

Timeline

Director of Ambulance Services

ROANE GENERAL AMBULANCE SERVICE
12.2022 - Current

Project Manager/Property Manager

BURDETTE ELECTRIC, INC./CKC PROPERTIES, LLC
10.2021 - 12.2022

Chief of Operations/Administrator/Communications Center Manager/Scheduling Department Manager

KANAWHA COUNTY EMERGENCY AMBULANCE AUTHORITY
07.2002 - 09.2021

Supervisor

MOUNTAIN AUTO PARTS, INC
01.1991 - 06.2002

Completed coursework towards Paramedic Science Emergency Medical Services -

Southern West Virginia Community And Technical College

High School Diploma -

Sherman High School

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Jack Linville