Summary
Overview
Work History
Education
Skills
Accomplishments
Selected Conference Presentations
Selected Online Publications
References
Timeline
Generic
Sean Kukauskas

Sean Kukauskas

West Barnstable,MA

Summary

Accomplished healthcare leader and Emergency Medical Services Executive with a proven track record of driving operational excellence, strategic growth, and innovative care delivery. Played a pivotal role in the development, implementation, and operations of the nation's largest Home Hospital program, ensuring high-quality patient care at scale. Successfully led large-scale transitions, including the relocation of hospital operations and the integration of ambulance and mobile integrated healthcare services, ensuring seamless continuity and patient safety. Spearheaded the implementation of multiple IS platforms to enhance workflow efficiency and data integration. Adept at workforce expansion, having increased department staffing by over 250% while maintaining industry-leading retention rates. Managed a $23 million annual operating budget, consistently meeting financial targets and optimizing resource allocation. Recognized for exceptional leadership with the John V. Woodard Unsung Hero Leadership Award, reflecting a commitment to innovation, collaboration, and healthcare excellence. Excels in analytical thinking, effective communication, and teamwork, quickly adapting to new environments. Eager to contribute to team success and further develop professional skills. Brings a valuable perspective to any organization with a positive attitude, commitment to continuous learning, and growth.

Overview

27
27
years of professional experience

Work History

Executive Director, Ambulance Services

Mass General Brigham
11.2011 - Current
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Developed strategic partnerships with key stakeholders to expand the organization's reach and influence.

Paramedic Field Training Officer

Fallon Ambulance
01.1998 - 10.2011


  • Served as a mentor for new hires by sharing best practices learned from extensive hands-on experience in the field of pre-hospital emergency medicine.
  • Expedited transport decisions by accurately triaging patients based on their medical conditions and prioritizing critical cases.
  • Supported continuous improvement of the EMS system through participation in quality assurance initiatives and ongoing professional development opportunities.
  • Facilitated seamless care transitions by providing comprehensive handovers to hospital staff upon arrival at emergency departments.
  • Enhanced team efficiency through clear communication and collaboration with fellow paramedics, emergency medical technicians, and other healthcare professionals.

Field Paramedic

South Shore Hospital
01.2005 - 01.2009
  • Served as a mentor for new hires by sharing best practices learned from extensive hands-on experience in the field of pre-hospital emergency medicine.
  • Expedited transport decisions by accurately triaging patients based on their medical conditions and prioritizing critical cases.
  • Supported continuous improvement of the EMS system through participation in quality assurance initiatives and ongoing professional development opportunities.
  • Facilitated seamless care transitions by providing comprehensive handovers to hospital staff upon arrival at emergency departments.
  • Enhanced team efficiency through clear communication and collaboration with fellow paramedics, emergency medical technicians, and other healthcare professionals.

Fire Fighter/Paramedic/EMS Coordinator

Marshfield Fire Department
05.2000 - 01.2005
  • Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
  • Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Implemented continuous professional development opportunities for EMS personnel, helping them stay current on industry best practices.
  • Established strong relationships with local hospitals, facilitating efficient patient transfers between EMS personnel and hospital staff.
  • Evaluated performance metrics regularly to identify areas for improvement and drive positive change within the organization.

Education

MBA - Healthcare Administration

Franklin-Pierce University
Rindge, New Hampshire
03.2021

Bachelor of Science - Emergency Medical Services

Franklin-Pierce University
Rindge, New Hampshire
03.2019

Ambulance Service Manager - Paramedic Sciences

Fitch and Associates
Kansas City, KS
06.2016

Emergency Medical Technician -Paramedic -

Cape Cod Community College
Hyannis, MA
01-2007

Emergency Medical Technician -Basic -

Safety Program Consultants Inc.
North Dighton, MA
01-1992

Skills

    Program Management

    Strategic Planning

    Operations Management

    Budgeting and financial management

    Staff Management

    Relationship Building

    Program Leadership

    Innovation and Creativity

    Leadership Development

    Operational planning

    Crisis Management

    Data Interpretation

Accomplishments

  • Developed and executed a comprehensive relocation plan to move operations and patients into a new hospital, ensuring minimal disruption, maximizing patient safety and maintaining high standards of care.
  • Increased department staffing by over 250% within 24 months while maintaining a first-year turnover rate of 12.4%, significantly lower than the organizational benchmark of 20%.
  • Managed an annual operating budget of $23 million, consistently achieving financial goals and optimizing resource allocation to support organizational objectives.
  • Spearheaded the successful implementation of multiple IS platforms, optimizing workflows, enhancing data integration, and improving operational efficiency.
  • Played a pivotal leadership role in the development, implementation, and operations of the nation’s largest Home Hospital program, driving strategic growth, operational excellence, and high-quality patient care at scale.
  • Increased annual resource availability by almost 200%, from 28,000 vehicle hours to 81,000 vehicle hours over a five-year period, significantly boosting operational capacity.
  • Established and scaled a hospital-based mobile integrated healthcare service, expanding from 1 unit to 17 units within 4.5 years, driving improved patient outcomes and increasing service capacity.
  • Led the successful transition from Spaulding Hospital Ambulance Services to Mass General Brigham Ambulance Services, ensuring operational continuity and alignment with organizational goals.
  • Expanded operating area by adding two additional garage locations, reducing response time and improving service efficiency.
  • Awarded John V. Woodard Unsung Hero Leadership Award for outstanding, cross-system think, leadership, reliability, commitment and humility.

Selected Conference Presentations

  • Sacred Cows & Data Cubes: Invisible Contracts & Provider Wellness, Podcast: 11/8/2021
  • QMC EMS: Board and Collar: Difficult Conversations about Difficult Topics: Podcast, Episode 120, 3/18/2020
  • Difficult Conversations About Difficult Topics, 2019 American Ambulance Association Annual Conference, Nashville, TN, 11/01/19
  • Maximizing the Design of Your Next Ambulance, 2019 American Ambulance Association Annual Conference, Nashville, TN, 11/01/19
  • Why Performance Matters-The real cost of performance, 2019 ZOLL Summit, Denver, CO, 11/01/19
  • Top 5 Unexpected Benefits of EMS Software Systems Integration, 2017 ZOLL Summit, Denver, CO, 11/01/17
  • Project Management: Crossing the Finish Line, 2015 American Ambulance Association Annual Conference, Las Vegas, NV, 11/01/15

Selected Online Publications

  • A Beginners Guide to Using EMS Data to Measure Performance, 02/01/19
  • Why Does Performance Matter in EMS?, 04/01/18
  • 7 Essential Elements for a High Quality Patient Care Report, 10/01/17
  • Top 5 Unexpected Benefits from EMS Software Integration, 08/01/17

References

References available upon request

Timeline

Executive Director, Ambulance Services

Mass General Brigham
11.2011 - Current

Field Paramedic

South Shore Hospital
01.2005 - 01.2009

Fire Fighter/Paramedic/EMS Coordinator

Marshfield Fire Department
05.2000 - 01.2005

Paramedic Field Training Officer

Fallon Ambulance
01.1998 - 10.2011

Bachelor of Science - Emergency Medical Services

Franklin-Pierce University

Ambulance Service Manager - Paramedic Sciences

Fitch and Associates

MBA - Healthcare Administration

Franklin-Pierce University

Emergency Medical Technician -Paramedic -

Cape Cod Community College

Emergency Medical Technician -Basic -

Safety Program Consultants Inc.
Sean Kukauskas