Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jack Long

Tehachapi,CA

Summary

Detail-oriented, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve it's goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Technician

Virgin Galactic
03.2022 - 11.2023
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and Zoom Rooms.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Created user accounts and assigned permissions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured systems according to prescribed software and hardware frameworks.

Ski Lift Operator

Vale Resorts
12.2020 - 03.2021
  • Pulled levers to stop, adjust speeds and start lifts.
  • Educated visitors and guests in skiing, tubing and lift safety procedures.
  • Maintained lift entrance, corral and pit areas by removing excess snow and performing pre-operation inspections.
  • Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.

Head Porter

Antelope Valley Nissan
10.2018 - 11.2020
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized building areas as required.
  • Increased workplace safety by immediately reporting potential hazards.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.

Education

High School Diploma -

Lancaster High School
Lancaster, CA
04.2016

Skills

  • Debugging
  • Peripheral Repair
  • Help Desk Operations
  • Application Installations
  • Attention to detail
  • Cleanliness
  • Fast Learning
  • Punctual
  • Technical Troubleshooting
  • Project Coordination
  • Friendly and Patient
  • Problem-Solving
  • Creative Issue Resolution

Certification

Google IT Support Professional Certificate

Timeline

IT Technician

Virgin Galactic
03.2022 - 11.2023

Ski Lift Operator

Vale Resorts
12.2020 - 03.2021

Head Porter

Antelope Valley Nissan
10.2018 - 11.2020

High School Diploma -

Lancaster High School

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Jack Long