Jack Lux
Saint Paul,MN
Summary
Dependable and personable healthcare worker with experience in multiple forms of healthcare. History of direct patient interaction and care in multiple facets. Excellent communication skills with customers, patients, and coworkers. Enjoys creating a good environment for both patient care, and workplace satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk
Saint Paul Corner Drug
07.2021 - Current
- Developed strong multitasking skills to handle increased customer workflow and keep customer satisfaction high.
- Promptly answered emails, phone calls, and in person questions and feedback.
- Managed inventory of over the counter medications and durable medical equipment.
- Worked with healthcare professionals such as pharmacists and nurses to both gain insight into the healthcare profession and ensure patient questions were being answered appropriately.
- Assisted in training new employees and making sure they feel welcomed into their new environment.
- Learned how to effectively communicate to customers and rephrase situations to make them easier for customers to understand.
- Learned about certain medications usefulness and interactions between different substances.
- Developed relationships with patients and coworkers that both improve patient and worker satisfaction.
Student Nurse
Winona Health
08.2024 - 11.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Used effective communication skills with patients of all cultures and backgrounds.
- Learned how different departments operate compared to one another. Specifically, differences between ED, Urgent Care, and Med/Surg.
- Developed strong relationships with patients in order to gain trust.
- Applied critical thinking skills for which cares would be appropriate for different patients.
Education
Undergraduate in Nursing - Nursing Practice
Winona State University
Winona, MN05-2026
CNA Certification - Healthcare
Saint Paul College
Saint Paul, MN07-2023
Skills
- Telephone etiquette
- Customer satisfaction
- Individualized training
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
Certification
CNA Certified
BLS Certified
Languages
Chinese (Mandarin)
Limited Working
Timeline
Student Nurse
Winona Health
08.2024 - 11.2024
Clerk
Saint Paul Corner Drug
07.2021 - Current
CNA Certified
BLS Certified
Undergraduate in Nursing - Nursing Practice
Winona State University
CNA Certification - Healthcare
Saint Paul College
Similar Profiles
Jasmine MonroyJasmine Monroy
Manager at Paul Duke STEM High School Corner StoreManager at Paul Duke STEM High School Corner Store
Sayema MimSayema Mim
Student Store Employee at Paul Duke STEM's Corner StoreStudent Store Employee at Paul Duke STEM's Corner Store
Lily BryantLily Bryant
Cashier Assistant at Corner DrugCashier Assistant at Corner Drug