Jack Malley
Philadelphia,PA
Summary
Ever since I was a sophomore in high school I have been working in restaurants. I am addicted to the fast paced environment of kitchens and love the commodore of my co-workers in these types of settings. Most recently while attending Arizona State, I worked my way through college at one of the busiest sports bars in Scottsdale (Cold Beers and Cheeseburgers) and Tempe's most popular EDM club (Sunbar). My intense work ethic and enthusiastic attitude is the perfect addition to any kitchen.
Overview
8
8
years of professional experience
Work History
Barback/Assistant Bartender
Cold Beers And Cheeseburgers
08.2022 - 12.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons and an increased knowledge of alcohol mixing skills.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Barback
Sunbar
08.2020 - 05.2022
- Restocked all necessary items behind bar while simultaneously dealing with intense demand from customers.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Offered product samples, answered questions and helped customers find items.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
Server
Chimney Rock Inn
06.2018 - 03.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Food Runner/Table Busser
Fox And Hound Restaurant
04.2016 - 05.2018
- Addressed customer complaints and inquiries to verify satisfaction.
- Contributed to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
- Arranged tables and chairs for special occasions and events.
Education
Bachelor of Arts - Journalism
Arizona State University
Tempe, AZ05.2023
Skills
- Beer, wine and spirits knowledge
- Honest and dependable
- Strong social skills with an excellent ability to relate to customers and co-workers
- Calm and composed under pressure
- Experience handling difficult customers
- Cleanliness and hygiene are a top priority
Timeline
Barback/Assistant Bartender
Cold Beers And Cheeseburgers
08.2022 - 12.2023
Barback
Sunbar
08.2020 - 05.2022
Server
Chimney Rock Inn
06.2018 - 03.2020
Food Runner/Table Busser
Fox And Hound Restaurant
04.2016 - 05.2018
Bachelor of Arts - Journalism
Arizona State University