Summary
Overview
Work History
Education
Skills
Timeline
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Jack Marrero

North Richland Hills,United States

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude.

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
Haslet, TX
10.2020 - Current
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage
    locations.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Provided technical assistance during system upgrades or maintenance activities as needed.
  • Navigated powered lift AGV's safely to move items throughout warehouse and reduce injury risk.
  • Provided assistance with department leaders on matters related to staffing, coaching
    and training.
  • Assisted associates and leaders with special projects to develop new tasks while maintaining small team based groups.
  • Monitored Amazon Robotic KIVA floors utilizing special equipment as well as training to maintain Drive unit
    functions.

Service Advisor

Pep Boys Auto Parts & Service
North Richland Hills, Texas
09.2019 - 06.2020
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Recommended additional, useful services to customers, which helped to increase overall sales.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.

Education

High School Diploma -

Richland High School
North Richland Hills, Texas
05.2016

Skills

  • Confident
  • Compassionate
  • Enthusiastic
  • Open To Learn New Skills
  • Windows OS Experience
  • Microsoft Word, Excel and Office Experience
  • Data Entry
  • Operations Support
  • Documentation And Reporting
  • Organized and Efficient
  • Flexible Schedule
  • Patient
  • Determined
  • Excellent Communicator

Timeline

Process Assistant

Amazon
10.2020 - Current

Service Advisor

Pep Boys Auto Parts & Service
09.2019 - 06.2020

High School Diploma -

Richland High School

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Jack Marrero