Jack Mason
Iowa City,IA
Summary
Seeking employment in either freelance/contract work, part-time employment, or full-time employment.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Instacart
Iowa City
08.2022 - 04.2024
- Managed over 200 monthly delivery orders, consistently meeting or exceeding Instacart's delivery deadlines.
- Maintained 95% customer satisfaction by professionally and efficiently resolving an average of 15 inquiries per week.
- Increased delivery efficiency by implementing strategic route planning and optimization techniques, resulting in reduced delivery times and heightened customer satisfaction.
College Transition Leader
University of Iowa Academic Advising Center
Iowa City
08.2019 - 12.2021
- Conducted over 90 General Chemistry 1 review sessions for freshmen at the University of Iowa.
- Collaborated with over 10 professors and advisors to create and execute a support system resulting in a 15% increase in student retention and a 20% improvement in academic success rates.
- Leveraged interactive tools and methods to enhance students' understanding, resulting in a 25% increase in comprehension and a 10% rise in test scores.
Pharmacy Technician
Osterhaus Pharmacy
Maquoketa
06.2017 - 05.2018
- Achieved a 15% reduction in medication waste through efficient inventory management.
- Collaborated with pharmacy team to streamline processes and procedures, resulting in a 25% increase in productivity.
- Addressed customer concerns, answered questions, and educated patients on medication to ensure high customer satisfaction.
Education
Bachelor of Science - Geography
University of Iowa
Iowa City, IA12-2021
Skills
- Copywriting
- Academic Advising
- Content Creation
- Search Engine Optimization (SEO)
- Digital Marketing
- GIS
- Google Analytics
- Blogging
- Data entry
- Microsoft Excel
Timeline
Independent Contractor
Instacart
08.2022 - 04.2024
College Transition Leader
University of Iowa Academic Advising Center
08.2019 - 12.2021
Pharmacy Technician
Osterhaus Pharmacy
06.2017 - 05.2018
Bachelor of Science - Geography
University of Iowa