Gabrielle Mazzarelli
Atlanta,GA
Summary
Multi-disciplinary individual with 6 years of experience in the service industry and 3 years of experience contracting administrative and design services to various companies. Skilled at managing tasks/projects in fast-paced environments in an adaptable and empathetic manner that builds profitable relationships.
Overview
3
3
years of professional experience
Work History
Independent Contractor
Baumgras Consulting
01.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in reviewing claims to ensure standards were met in an accurate and timely manner.
- Documented interior and exterior home damage
Server
Canoe Restaurant
03.2023 - Current
- Identifying and assessing needs of guests and fellow team members to ensure optimal flow of operations throughout a high-volume fine-dining restaurant.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Using illustrative and descriptive language to upsell menu items and craft an emphathetic guest experience that surpasses expectations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards as well as keeping knowledge up-to-date in a competitive environment.
Freelance Graphic Designer
Soularhues
06.2020 - Current
- Working in close communication with clients to develop consistent branding and marketing strategies using an agile iterative design process.
- Used a range of Adobe programs to create images and layouts.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Payroll Manager
Gold Standard Supplements
01.2022 - 03.2023
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions for a team of 20+ members.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Responsible for onboarding new hires and training them on proper policy and procedure.
- Assessing companies issues and implementing systems and practices to reduce turnaround time.
Education
Associate of Arts -
Albany State University
Albany, GAHigh School Diploma -
St. Pius X Catholic High School
Atlanta, GA05.2014
Skills
- Proficient in juggling multiple tasks at once through consolidation and organization
- Resolving conflict with diplomacy and professionalism
- Effective decision making in high-stress situations
- Works efficiently as both a self-driven individual and collaborative team member
- Knowledge of various PoS systems and payroll systems
- Employing critical thinking to analyze issues and provide solutions that will positively impact operations
- 10 years of experience using Adobe Photoshop and Illustrator, with a working knowledge of After Effects and InDesign
- Copywriting emails, posts, newsletters, etc
Timeline
Server
Canoe Restaurant
03.2023 - Current
Independent Contractor
Baumgras Consulting
01.2023 - Current
Payroll Manager
Gold Standard Supplements
01.2022 - 03.2023
Freelance Graphic Designer
Soularhues
06.2020 - Current
Associate of Arts -
Albany State University
High School Diploma -
St. Pius X Catholic High School
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