Jack McCormick

• Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
• Presenting and selling high-ticket items, such as robotic pool cleaners.
• Assisting customers in troubleshooting water and equipment issues, explaining solutions in simple terms and selling appropriate products with useful add-ons for any situation.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships to encourage repeat business by helping any customer with their swimming pool or hot tub water care needs.
• Managed returns, exchanges and refunds in accordance with store policy.

Customer Service - Assisting customers of all ages in registration, activities and safety protocol.

Public speaking - presenting 2 minute briefs to customer on rules and safety.

Janitorial responsibilities.