Jack McKee
Joliet,IL
Summary
Welcoming New Accounts Representative excited to transition to reputable company. Skilled at marketing bank products, handling account maintenance and evaluating new customer information. Hardworking and organized with exceptional time management abilities.
Overview
3
3
years of professional experience
Work History
Warehouse Lead
Grainger Distribution Center
09.2024 - 04.2025
- Supervised daily warehouse operations to enhance efficiency and productivity.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented process improvements, reducing order fulfillment time and increasing accuracy.
- Coordinated inventory management, ensuring timely stock replenishment and accurate record-keeping.
- Collaborated with cross-functional teams to optimize workflow and resolve logistical challenges.
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
Lead Busser
White Eagle Golf
02.2024 - 12.2024
- Coordinated table settings and ensured cleanliness to enhance dining experience.
- Assisted servers by delivering food and beverages in a timely manner.
- Trained new staff on efficient bussing techniques and restaurant protocols.
- Monitored dining area for guest needs, responding promptly to requests.
- Conducted regular inventory checks of supplies to minimize shortages and waste.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
- Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
- Promoted operational efficiency by coordinating with host/hostess to ensure proper seating of guests and facilitate table turnover in a timely manner.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
Host
Outback Steakhouse
09.2022 - 01.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to maintain efficient table turnover.
- Collaborated with kitchen staff to communicate guest needs effectively.
- Assisted in training new hosts on standard operating procedures.
- Handled customer inquiries and resolved issues promptly.
- Supported waitstaff by coordinating orders during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate of Science - Cyber Security
Joliet Junior College
Joliet, IL01-2026
General Education
Joliet Central High School
Joliet, IL05-2022
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Relationship building
- Customer satisfaction
- Cash handling
- Fraud prevention
- Opportunity identification
- MS Excel
- Upselling
- Records maintenance
Timeline
Warehouse Lead
Grainger Distribution Center
09.2024 - 04.2025
Lead Busser
White Eagle Golf
02.2024 - 12.2024
Host
Outback Steakhouse
09.2022 - 01.2024
Associate of Science - Cyber Security
Joliet Junior College
General Education
Joliet Central High School
Similar Profiles
Derrick BurnsDerrick Burns
Operations Manager at Grainger Distribution CenterOperations Manager at Grainger Distribution Center
Jeffrey CarterJeffrey Carter
Cycle Counter at Grainger Distribution CenterCycle Counter at Grainger Distribution Center
Jazmin PulidoJazmin Pulido
Warehouse Worker at Grainger Distribution CenterWarehouse Worker at Grainger Distribution Center
Regan ThompsonRegan Thompson
Admissions Intern at Keypath EducationAdmissions Intern at Keypath Education
Patricia NavarroPatricia Navarro
Intern at Childrens Road to SuccessIntern at Childrens Road to Success