Jack Mengel
Northampton,PA
Summary
Collaborative student with proven track record of working effectively with staff to improve guest satisfaction. Organized and detail-oriented with strengths in identifying and implementing process improvements to drive efficiency and quality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Outside Operations
Radley Run Country Club
West Chester , Pennsylvania
2023.10 - Current
- Conducted various tasks throughout the shift.
- Collaborated with co-workers to complete tasks as a team.
- Service members' various needs in a timely manner.
- Manage members' personal belongings.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Provided excellent customer service to members and guests, ensuring a positive golfing experience.
Golf Cart Attendant
Whitetail Golf Club
Bath , Pennsylvania
2021.05 - 2024.08
- Greeted customers and answered questions regarding golf cart rental policies.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Monitored customer usage of golf carts and provided assistance when needed.
- Displayed excellent customer service skills while interacting with patrons.
- Worked closely with staff members in order to maintain efficient workflow.
- Managed multiple tasks simultaneously while maintaining focus on quality service.
- Washed, detailed and removed trash from carts to prepare for next use.
Tubing Lift Opperator
Blue Mountain Ski Resort
Poconos , Pennsylvania
2022.11 - 2023.03
- Maintained daily log of lift operations and safety inspections.
- Assisted passengers in loading and unloading safely from the lift.
- Ensured that all riders followed safety guidelines during the ride.
- Completed regular snow clearing duties around the base area as needed.
- Provided customer service assistance with directions, ticket purchases and other inquiries.
Team Member
Target
Allentown , Pennsylvania
2021.11 - 2022.02
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
Education
Marketing
West Chester University of Pennsylvania
West Chester, PA2027-05
Skills
- Technical knowledge
- Customer Service Management
- Performance Improvement
- Time Management
- Positive Attitude
- Strong Work Ethic
- Teamwork and Collaboration
- Active Listening
- Self-Directed and Motivated
- Customer Service
- Problem-Solving
- Safety awareness
- Effective Multitasking
References
References available upon request.
Timeline
Outside Operations
Radley Run Country Club
2023.10 - Current
Tubing Lift Opperator
Blue Mountain Ski Resort
2022.11 - 2023.03
Team Member
Target
2021.11 - 2022.02
Golf Cart Attendant
Whitetail Golf Club
2021.05 - 2024.08
Marketing
West Chester University of Pennsylvania
Similar Profiles
Mary Emma GuldiMary Emma Guldi
Pro Shop Staff at Radley Run Country ClubPro Shop Staff at Radley Run Country Club
Owen KupseyOwen Kupsey
Food Runner/Banquet Staff Member at Radley Run Country ClubFood Runner/Banquet Staff Member at Radley Run Country Club
Kayla CarterKayla Carter
Assistant Tennis Professional/Camp Manager at River Run Country ClubAssistant Tennis Professional/Camp Manager at River Run Country Club