Jack Mercer
Goodview,MN
Summary
Experienced in diverse work environments and proficient in various skillsets. Motivated to continuously learn and refine abilities. Committed to personal growth and excelling in every task. Adaptable and quick to grasp new concepts. Driven by the desire to contribute effectively to any team or organization.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Gordie's Towing & Repair
04.2016 - 02.2020
- Provided personal care for full service fuel customers including: filling fuel, checking tire pressures, topping off fluids, washing windows
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Changed, rotated, and balanced tires on different types of vehicles.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Welding Fabricator
Les Duellman Racing
06.2017 - 06.2018
- Prepared, & fabricated dirt track race chassis' from the ground up, to assembling suspension components and body panels
- Inspected, cut, & repaired damaged suspension components, roll cages, & chassis after wrecks during races
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Service Advisor
Gordie's Towing & Repair
02.2020 - 04.2024
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Provided personal care for full service fuel customers including: filling fuel, checking tire pressures, topping off fluids, washing windows
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Tree Technician
Angry Beaver Tree Service
04.2024 - 11.2024
- Safeguarded property and public safety by promptly removing hazardous trees and branches.
- Maintained optimal equipment performance through routine inspections, cleaning, sharpening, and repairs when necessary.
- Enhanced tree health by performing regular pruning and trimming tasks.
- Developed lasting relationships with clients leading to repeat business due to exceptional service quality and professionalism in all interactions.
Welding Fabricator
La Crosse Sign
11.2024 - Current
- Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
- Inherited large Kwik Trip account & became the lead fabricator for new store locations, & updating signage for older stores
- Experienced in aluminum welding, sanding, & glueing
- Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
- Excelled in hand-forming aluminum returns for signage and letters giving the work piece more depth
Education
Graduated -
Neenah High School
Neenah, WI05.2015
Winona State University
Winona, MNGraduated - Welding
MN State College Southeast Welding Program
Winona05.2017
Skills
- Customer Service
- Customer Relations
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Aluminum welding
- Aluminum bending
- Sanding/finishing
- MIG welding
- Fabrication
- Chainsaw Operation
References
available upon request
Timeline
Welding Fabricator
La Crosse Sign
11.2024 - Current
Tree Technician
Angry Beaver Tree Service
04.2024 - 11.2024
Service Advisor
Gordie's Towing & Repair
02.2020 - 04.2024
Welding Fabricator
Les Duellman Racing
06.2017 - 06.2018
Automotive Technician
Gordie's Towing & Repair
04.2016 - 02.2020
Graduated -
Neenah High School
Winona State University
Graduated - Welding
MN State College Southeast Welding Program