JACK MILLIKEN
Wayfair
Columbus,OH
6
years of professional experience
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences with customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Mattress Sales Professional
3 Months- Leader of the mattress division at wayfair.
- Helped train and develop sales associates with my knowledge and experience.
- Sold from a variety of vendors such as Tempur-Pedic, Sealy and beautyrest.
- Maintained sales goals and often exceeded them.
Retail Sales Associate
1 Year- Assisted customers in selecting furnishings, contributing to positive shopping experiences.
- Maintained visually appealing store displays, increasing customer interest and boosting sales.
- Maintained visually appealing store displays to attract customer interest and drive sales.
- Collaborated with team members to meet daily sales targets and enhance overall store performance.
Sales Development Representative
1 Year 6 Months- Won new business by articulating full value of company's capabilities to prospects.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Client Coordinator
1 Year- Referred clients to appropriate team members, depending on which mortgage product would suit best.
- Conducted outbound calls to prospective clients to promote the business and generate new opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Shift Manager
2 Years 2 Months- Oversaw business operations and staff to ensure excellent customer service
- Resolved employee and customer issues in real-time
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma
Skills
Excellent communicator (written and oral); Effective problem solver; Empathetic customer service skills; Energetic and seeks knowledge
Timeline
Mattress Sales Professional
Wayfair
05.2026 - 08.2026Read More
Retail Sales Associate
Morris Home Furnishing
04.2025 - 04.2026Read More
Sales Development Representative
Oxford Home Lending
08.2023 - 02.2025Read More
Client Coordinator
The Federal Savings Bank
08.2022 - 08.2023Read More
Shift Manager
Zoup!
06.2020 - 08.2022Read More
Genoa Christian Academy
High School Diploma
Read More