JACK MILLIKEN
Westerville,Ohio
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences with customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Oxford Home Lending
08.2023 - 02.2025
- Won new business by articulating full value of company's capabilities to prospects.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Client Coordinator
The Federal Savings Bank
08.2022 - 08.2023
- Referred clients to appropriate team members, depending on which mortgage product would suit best.
- Conducted outbound calls to prospective clients to promote the business and generate new opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Shift Manager
Zoup!
06.2020 - 08.2022
- Oversaw business operations and staff to ensure excellent customer service
- Resolved employee and customer issues in real-time
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Genoa Christian Academy
Westerville, OH05-2020
Skills
- Excellent communicator (written and oral); Effective problem solver; Empathetic customer service skills; Energetic and seeks knowledge
- Works best when interacting with people and stands out in a team environment
- Experience using Excel for analytics
- Long history of customer service
Timeline
Sales Development Representative
Oxford Home Lending
08.2023 - 02.2025
Client Coordinator
The Federal Savings Bank
08.2022 - 08.2023
Shift Manager
Zoup!
06.2020 - 08.2022
High School Diploma -
Genoa Christian Academy
Similar Profiles
Angelo MalickiAngelo Malicki
Senior Mortgage Advisor at Oxford Home LendingSenior Mortgage Advisor at Oxford Home Lending
Nancy CattanoNancy Cattano
Mortgage Loan Originator - Direct to Consumer at Oxford Home LendingMortgage Loan Originator - Direct to Consumer at Oxford Home Lending
Julie DaleJulie Dale
Loan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home LendingLoan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home Lending
Katy Dalton RigsbyKaty Dalton Rigsby
Vice President, Marketing Communications at OhioHealthVice President, Marketing Communications at OhioHealth
Frank BerkopecFrank Berkopec
Vice President, AWM QA at JP MorganVice President, AWM QA at JP Morgan