Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jack Mitchell

Durham,NC

Summary

I'm a friendly and passionate candidate dedicated to delivering excellent customer service and ensuring guest satisfaction. I'm hardworking and flexible, skilled in tasks such as taking reservations, problem-solving, and handling payments.

Overview

4
4
years of professional experience

Work History

Front Desk

University Inn Hotel
05.2023 - 08.2023
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.

Front of House Employee

Chipotle
10.2020 - 08.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Stocker

Kings Red And White Market
08.2019 - 02.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

Finance

University of Mississippi
University, MS
05.2026

Skills

  • POS System Operation
  • Patience and composure
  • Customer Service
  • Staff Training
  • Problem-solving skills
  • Cash Handling
  • Front Desk Management

Affiliations

  • Phi Kappa Psi Fraternity

Timeline

Front Desk

University Inn Hotel
05.2023 - 08.2023

Front of House Employee

Chipotle
10.2020 - 08.2022

Stocker

Kings Red And White Market
08.2019 - 02.2021

Finance

University of Mississippi

Similar Profiles

CREATE PROFILE
Jack Mitchell