Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anyelisa Galvez

Perth Amboy,NJ

Summary

Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Dentist Office
Manhattan, NY
02.2022 - 11.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Sales Associate

Burlington
The Bronx, NY
07.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.

Cashier Team Lead

McDonald's Restaurant
Manhattan, NY
09.2019 - 03.2020
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Identified discrepancies between actual sales figures and expected totals.
  • Coordinated with other departments when additional support was needed during peak hours.

  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.

Education

High School Diploma -

Facing History School
New York, NY
06-2020

Skills

  • Call Routing
  • Cash Handling
  • File Management
  • Guest Relations
  • Customer Service
  • Mail Sorting
  • System Monitoring
  • Automation Support
  • Retail Loss Prevention
  • Customer Needs Assessment
  • Product Sales
  • POS System
  • POS System Operation

Languages

Spanish
Professional

Timeline

Front Desk Receptionist

Dentist Office
02.2022 - 11.2022

Sales Associate

Burlington
07.2021 - 01.2022

Cashier Team Lead

McDonald's Restaurant
09.2019 - 03.2020

High School Diploma -

Facing History School

Similar Profiles

CREATE PROFILE
Anyelisa Galvez