Self-motivated highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Dentist Office
Manhattan, NY
02.2022 - 11.2022
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Sales Associate
Burlington
The Bronx, NY
07.2021 - 01.2022
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Cashier Team Lead
McDonald's Restaurant
Manhattan, NY
09.2019 - 03.2020
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Processed refunds and exchanges according to company policy.
Identified discrepancies between actual sales figures and expected totals.
Coordinated with other departments when additional support was needed during peak hours.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Conducted inventory audits to ensure accuracy of product levels in the register area.