JACK MONAGHAN
Kohls Corp
Philadelphia,PA
8
years of professional experience
Experienced leader with strong customer service skills, team motivation, and time management abilities. Proven track record in problem-solving, positive engagement, and outstanding communication and interpersonal skills. Seeking to bring positive and creative energy to support the team to growth and success.
Work History
Seasonal Worker
2 Months- Delivered exceptional customer service, ensuring a positive shopping experience for all customers.
- Operated point-of-sale systems accurately, processing transactions and handling cash with precision.
- Assisted in inventory management, organizing stock levels and maintaining product displays efficiently.
- Collaborated with team members to optimize store layout and enhance visual merchandising strategies.
Sandwich Shift Lead
1 Year 2 Months- Ensured high standards of customer service during high-volume, fast-paced operations, enhancing customer satisfaction.
- Processed transactions accurately using point-of-sale systems and monitored cash drawer levels to prevent shortages.
- Demonstrated excellent work ethic and positive attitude, fostering a collaborative environment among coworkers and improving customer interactions.
- Trained and mentored team members on operational procedures and customer service excellence.
Cashier
4 Years 1 Month- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for customers.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Fostered positive working relationships with co-workers, contributing to a collaborative team atmosphere.
- Provided excellent customer service through friendly interactions, enhancing customer satisfaction.
Camp Counselor
5 Years 2 Months- Exhibited patience and understanding to effectively manage challenging behavior from campers.
- Motivated campers to engage actively in team building activities through positive leadership.
- Committed to creating a fun learning environment, enhancing campers' overall experience.
Education
Bachelor of Arts (B.A.) - Theatre
Skills
Cleaning procedures
Time management
Problem-solving
Team motivation
Customer service
Creative thinking
Interpersonal communication
Safety practices
Bussing tables
Knowledge of draft machines and systems
Accomplishments
- Trained and mentored over 20 employees.
- Achieved my Eagle Scout by 16
- Promoted to Checkout Coach after only 9 months for exceptional performance.
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Seasonal Worker
Kohls Corp
11.2025 - 01.2026Read More
Sandwich Shift Lead
Bobs Subs
07.2024 - 09.2025Read More
Cashier
Giant
07.2019 - 08.2023Read More
Camp Counselor
K.I.D.S camp
06.2018 - 08.2023Read More
Indiana University of Pennsylvania
Bachelor of Arts (B.A.) from Theatre
Read More