Jack Morrison
Spectrum Studios
Marysville,OH
14
years of professional experience
Dynamic sales professional with a proven track record at Spectrum Studios, driving a 40% annual sales increase through strategic client engagement and exceptional relationship-building. I owned and operated my own brick and mortar storefront for 5 years. Skilled in objection handling and sales strategies, I excel in high-pressure environments, consistently delivering results and enhancing customer satisfaction.
Work History
Sales Agent
5 Years 6 Months- Developed and executed sales strategies to improve customer engagement and retention rates.
- Secured a major client that increased sales by ~40% per year, ongoing for 4 years now.
- Analyzed customer feedback to refine product offerings and improve satisfaction levels.
- Created visually appealing advertising brochures to enhance vendor marketing efforts.
- Promoted conversion of casual shoppers into customers through extensive product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and understand their needs, tailor solutions and close deals.
- Provided excellent service to customers by quickly and happily responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by creating strong relationships with satisfied customers who were eager to recommend our products/services to others.
- Negotiated contracts with possible clients, helping to secure long-term business partnerships.
- Contributed to event marketing, sales and brand promotion.
Sales Agent
6 Months- Crafted targeted vendor advertisements to attract potential customers and drive sales.
- Managed 100% of customer cold calls, reaching out to those who interacted with our email blast.
- Engaged with customers at events to deliver educational insights and promote product offerings through personal sales.
- Managed sales activity tracking and client record accuracy through effective use of CRM software.
- Assisted call-in customers with questions and orders.
Owner
5 Years 6 Months- Directed day-to-day operations to maintain high standards of service and gain customer loyalty.
- Found ways to cut the company monthly expenses by over 20% by finding new suppliers and negotiating a lower contract
- Increased sales by 50%+ for the given month by organizing and hosting an event in store with live glass blowing, Multiple times a year
- Developed and implemented effective inventory management systems to optimize stock levels.
- Oversaw financial management, including budgeting, forecasting, and expense control initiatives.
- Cultivated relationships with suppliers to negotiate favorable terms and pricing agreements.
- Introduced marketing strategies to enhance brand visibility and attract new clientele.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior American made borosilicate art to customers across the nation.
- Negotiated contracts with artists to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted new routes to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Created strong professional network and partnership building skills to connect with quality leads.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Sales Associate
5 Months- Built relationships with customers to encourage repeat business.
- Maintained accurate records of customer interactions, ensuring a follow-up and confirming service delivery and overall satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Handled over 40 customer calls per day.
Civil CAD Technician
4 Years 6 Months- Developed detailed civil engineering designs using AutoCAD and Civil 3D software.
- Conducted site assessments to gather data for accurate drafting and design modifications.
- Documented and reported project activities to senior engineer.
- Worked closely with engineers, land surveyors, and other key stakeholders on different infrastructure projects.
Cashier
3 Years 8 Months- #1 in the entire company for Round-Up donations, convincing customers to round up for the food pantry.
- Maintained clean and organized checkout area to enhance customer experience.
- Trained new cashiers on procedures, ensuring compliance with company standards.
- Built relationships with customers to encourage repeat business.
- Trained in multiple positions around the store as a hard working and quick learning employee
Education
No Degree - Engineering
High School Diploma
Skills
Client relations
Customer assistance
Networking
Resilience under pressure
Sales training
Objection handling
Call control
Sales strategies
Trade show representation
Upselling strategies
Sales follow-up
Timeline
Sales Agent
Ohio Valley Glass
04.2024 - 10.2024Read More
Sales Agent
Spectrum Studios
02.2021 - CurrentRead More
Owner
Spaced Out Glass Gallery
06.2018 - 12.2023Read More
Sales Associate
TruGreen
01.2018 - 06.2018Read More
Civil CAD Technician
Page Engineering INC
04.2013 - 10.2017Read More
Cashier
Kroger
01.2013 - 09.2016Read More
Columbus State Community College
No Degree from Engineering
Read More
Marysville High Scool
High School Diploma
Read More