Jack Mulholland
Chico,CA
Summary
Dynamic professional with expertise in coffee roasting and lighting technology, honed at Stoble Coffee Roasters and Chico State School of the Arts. Proven ability to enhance customer satisfaction through product innovation and exceptional team management. Skilled in troubleshooting and maintenance, ensuring safety and quality in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coffee Roaster
Stoble Coffee Roasters
04.2025 - Current
- Assisted in the development of new blends, contributing to product innovation and expanding company offerings.
- Performed troubleshooting, preventive maintenance and sanitation procedures.
- Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Maintained up-to-date knowledge on industry trends by staying current with market research reports, competitor analysis tools, publications, workshops or courses relevant to coffee roasting profession.
- Increased overall customer satisfaction with consistently high-quality coffee, utilizing expert knowledge of bean varieties and regions.
- Enhanced customer service by providing detailed information on coffee origins, processing methods, and flavor notes upon request.
Lighting Technician
Chico State School Of The Arts
08.2021 - 05.2025
- Followed established job site safety regulations and maintained safe and clean work area.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Increased efficiency during load-in/load-out processes by organizing resources effectively and training team members on best practices.
- Ensured safety during performances by conducting regular inspections and maintenance of all lighting equipment.
- Troubleshot complex technical issues during live events, ensuring minimal disruption to the audience experience.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
- Programmed consoles and loaded automated color change systems prior to events.
Barista Shift Lead
Stoble Coffee Roasters
06.2022 - 04.2025
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
Bachelor of Arts - Theater
California State University - Chico
Chico, CA08-2025
High School Diploma -
San Ramon Valley High School
06.2021
Skills
- Team Management
- Cable management
- Live events
- Lighting maintenance
- Lighting installation
- Safety Policies and Procedures
- ETC lighting system
- Follow spot operation
- Lighting documentation
- Rigging safety
- ETC syntax
Certification
- Title IX certification 2025
- ServSafe Food Handling 2025
Timeline
Coffee Roaster
Stoble Coffee Roasters
04.2025 - Current
Barista Shift Lead
Stoble Coffee Roasters
06.2022 - 04.2025
Lighting Technician
Chico State School Of The Arts
08.2021 - 05.2025
Bachelor of Arts - Theater
California State University - Chico
High School Diploma -
San Ramon Valley High School