Jack Mullane
Waukesha,WI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services, as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates, with a talent for interacting with staff at all levels of the organization and the public.
Overview
5
5
years of professional experience
Work History
Installation Specialist
Soft Water
Waukesha, WI
05.2024 - 08.2024
- Tested system functionality to ensure proper operation before deployment.
- Diagnosed and troubleshot technical issues related to hardware, software, operating systems and network connectivity.
- Assisted with the loading and unloading of materials from delivery trucks.
- Moved, lifted, and carried heavy objects in accordance with safety regulations.
- Loaded pallets onto trucks using a forklift or other lifting equipment.
Sales Representative
Vector Marketing Company
Brookfield, WI
09.2023 - 05.2024
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
Pizza Maker
Sideliner's Pub And Grill
North Prairie, WI
05.2022 - 08.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Pizza Maker
Michael's Italian Restaurant
Waukesha, WI
04.2020 - 02.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Golf Instructor
The Legends At Merrill Hills
Waukesha, WI
06.2019 - 09.2019
- Coordinated lessons with head pro, golf shop, range and necessary departments.
- Provided individualized golf training direction, encouragement and motivation to prepare athletes for games, competitive events and tours.
- Assisted customers by providing and interpreting golf policies, rules and regulations.
Education
High School Diploma -
West High School
Waukesha, WI06.2022
Some College (No Degree) - Marketing
Edgewood College
Madison, WISome College (No Degree) - Marketing
UW-Milwaukee
Milwaukee, WISkills
- Customer Service
- Communication
- Network Development
- Inventory Management
- Food Safety
- Attention to Detail
- Phone Etiquette
- Group Facilitation
- Rule Enforcement
- System Configuration
- Equipment Installation
- Equipment operations
- Truck loading
- Heavy Lifting
Accomplishments
- High school captain for volleyball and basketball team
- Won "Wolverine Award" for male student that best represents Waukesha West on and off the court/field
- "Student of the Month"
Affiliations
- NCAA Men's Volleyball Athlete
- Team Captain
- Transfer Scholarship Recipient
References
References available upon request.
Timeline
Installation Specialist
Soft Water
05.2024 - 08.2024
Sales Representative
Vector Marketing Company
09.2023 - 05.2024
Pizza Maker
Sideliner's Pub And Grill
05.2022 - 08.2022
Pizza Maker
Michael's Italian Restaurant
04.2020 - 02.2021
Golf Instructor
The Legends At Merrill Hills
06.2019 - 09.2019
High School Diploma -
West High School
Some College (No Degree) - Marketing
Edgewood College
Some College (No Degree) - Marketing
UW-Milwaukee
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