Summary
Overview
Work History
Education
Skills
Timeline
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Jack Neumann

Shakopee,MN

Summary

Talented liaison to customers and the appropriate corporate personnel. Focused on being a valued employee in competitive environments. Seeking a Logistics position with a successful organization in Twin Cities area.

Overview

7
7
years of professional experience

Work History

Logistic Account Coordinator

C.H. Robinson
Eden Prairie, MN
11.2022 - Current
  • Promoted to the Account Team after 5 months within NAST/TCLS (C.H Robinson).
  • 18% margin on $6.5 million temperature controlled freight portfolio in 2023.
  • Maintained cash flow in consolidation warehouses in PA, IL, GA and CA.
  • Assisted in troubleshooting any problems that may arise during the delivery process while maintaining up to date communication with the client.
  • Organized and managed the inventory of all incoming and outgoing shipments.
  • Maintained accurate records of all deliveries using automated systems or manual documents.
  • Communicated daily with customers regarding their orders status.
  • Demonstrated the use of advanced formulas and functions within Excel, such as VLOOKUP, SUMIFS, COUNTIFS.

Operations Lead

C.H. Robinson
Eden Prairie, MN
06.2022 - 11.2024
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Fully trained in 'Navisphere'

Sales Support Agent

Medtronic
Sullivan Lakes, MN
07.2021 - 06.2022
  • Fully trained in System Applications and Products (SAP).
  • Documented customer correspondence in SAP to track requests, problems and solutions.
  • Facilitated team communication and adhered to deadlines and quality assurance standards.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Warehouse Employee

Veloci Performance Products
Burnsville, MN
11.2019 - 04.2020
  • Scheduled shifts for all employees making sure each shift was appropriately manned
  • Guided staff on how to safely handle machinery to improve shipping times
  • Guided teams in safety and security procedures to lessen the amount of injury and mistakes
  • Set high standard goals for motivational reasonings

Crew Leader

Event Tents
Shakopee, MN
07.2017 - 11.2019
  • Overlooked employee performance and analyzed strengths and weaknesses in production
  • Implemented tactics to assist employees for multiple varying tasks
  • Created strategies to maximize efficiency and team production while also prioritizing safety protocols

Education

Some College (No Degree) - Business Marketing And Managament

Normandale Community College
Minneapolis, MN

Skills

  • Documentation Management
  • Issue Resolution
  • Critical Decision-Making
  • Customer Relations
  • Relationship Building
  • Oral and Written Communications

Timeline

Logistic Account Coordinator

C.H. Robinson
11.2022 - Current

Operations Lead

C.H. Robinson
06.2022 - 11.2024

Sales Support Agent

Medtronic
07.2021 - 06.2022

Warehouse Employee

Veloci Performance Products
11.2019 - 04.2020

Crew Leader

Event Tents
07.2017 - 11.2019

Some College (No Degree) - Business Marketing And Managament

Normandale Community College

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Jack Neumann