To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Jmm Operations
John Morgan Miller
Sacramento, CA
11.2022 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
4 Heros Grill
Houman
Rocklin, CA
04.2023 - 07.2023
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Plated and presented all dishes to match established restaurant standards.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Window Cleaner
Streakless Windows
Sacramento, CA
08.2020 - 12.2022
Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
Worked in this position on and off for two years, providing availability when needed.
Team Member
Target
Sacramento, CA
02.2021 - 12.2021
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Developed strong cooperative relationships with coworkers and managers.
Addressed and resolved customer complaints in polite and professional manner.
Director of Operations / Operations Manager at Private, Government, and Nonprofit OrganizationsDirector of Operations / Operations Manager at Private, Government, and Nonprofit Organizations
<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos
Client Operations Specialist (Operations Team) at IFDS (International Financial Data Services)Client Operations Specialist (Operations Team) at IFDS (International Financial Data Services)