Jack Pasqua
Oceanside
Summary
Demonstrated ability to provide excellent customer service in fast-paced environments, ensuring timely assistance to patrons. Managed inventory levels effectively to prevent shortages during peak periods, contributing to operational efficiency. Maintained cleanliness and organization of work areas, adhering to health standards while preparing a variety of food items according to established guidelines. Collaborated with team members to facilitate smooth operations and address customer inquiries and complaints promptly.
Overview
1
1
year of professional experience
Work History
Concessions Worker
RVC Links
Rockville Centre
05.2024 - 09.2024
- Provided excellent customer service to all patrons in a timely manner.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Restocked merchandise when needed throughout the day.
- Followed company procedures for opening and closing concession stands.
- Set up condiments such as ketchup, mustard and relish for use by customers.
Busboy
Alias Smith & Jones
Oceanside
10.2023 - 06.2024
- Bussed tables by quickly cleaning off the debris left behind by customers.
- Carried trays of food to diners' tables upon request of waitstaff members.
- Responded promptly to customer inquiries regarding menu items or services available at restaurant.
- Inspected restrooms for neatness and supplied them with necessary amenities like soap or toilet paper when needed.
- Performed basic maintenance tasks such as wiping down counters or mopping floors.
- Ensured that all supplies were stocked up at all times during shift hours.
- Kept track of inventory levels of necessary items such as cups, plates and other materials used while serving diners.
- Assisted with setting up banquet rooms for special events.
- Transported heavy loads of dishes between kitchen and dining room safely.
- Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
Education
High School Diploma -
Oceanside High School
Oceanside, NY06-2024
Associate of Business Administration -
Nassau Community College
Garden City, NYSkills
- Inventory management
- Food preparation
- Customer service
- Health standards compliance
- Conflict resolution
- Multi-tasking
- Communication skills
Timeline
Concessions Worker
RVC Links
05.2024 - 09.2024
Busboy
Alias Smith & Jones
10.2023 - 06.2024
High School Diploma -
Oceanside High School
Associate of Business Administration -
Nassau Community College