Jack Pichardo
Manchester,NH
Summary
Dynamic retail professional with a proven track record at Nike Factory Outlet, excelling in customer service and relationship building. Skilled in cash handling and inventory management, I enhanced store presentation and drove member engagement at Zoo Health Club, fostering loyalty and satisfaction through personalized service and effective problem-solving.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Nike Factory Outlet
04.2025 - Current
- Greeted customers and provided assistance with product inquiries.
- Operated cash register and processed transactions accurately.
- Maintained merchandise displays to enhance store presentation.
- Assisted in inventory management and restocking shelves efficiently.
Sales Associate
Zoo Health Club
12.2022 - 08.2025
- Increased member engagement through personalized service and product recommendations.
- Assisted in maintaining cleanliness and organization of fitness equipment and facilities.
- Educated members about health club offerings, leading to improved customer satisfaction.
- Collaborated with team members to execute promotional events and drive membership sales.
- Monitored inventory levels and communicated needs to ensure adequate stock of fitness products.
- Provided training and support to new associates, enhancing team performance and cohesion.
- Resolved member inquiries and concerns effectively, fostering positive relationships within the community.
- Built relationships with customers to encourage repeat business.
Education
Manchester Memorial
1 Crusader WaySkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Store opening and closing
- Product knowledge
- Relationship building
- Professional appearance
- Stocking and receiving
- Store maintenance
- Phone etiquette
Timeline
Retail Sales Associate
Nike Factory Outlet
04.2025 - Current
Sales Associate
Zoo Health Club
12.2022 - 08.2025
Manchester Memorial